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Mercedes-Benz of Chesterfield

O'Fallon, MO

Overview
Reviews
Vehicles
4.5
83 Reviews
Call Dealership (636) 300-2290

951 Technology Dr

O'Fallon, MO

63368

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Showing 83 reviews

March 18, 2024

Service experience was not what I hoped. Deann was very helpful and attentive but the diagnostics were very vague and not helpful in determining whether to get service done. Two calls to th More

by JB
Recommend Dealer
Yes
Employees Worked With
Deann P was very helpful when checking in.
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Mar 20, 2024 -

Mercedes-Benz of Chesterfield responded

Thank you for your honest feedback. We are disappointed to learn that we could not meet your expectations in service. We would love to have the opportunity to address your concerns, however you didn't include your name. If you have a moment, please give us a call at (314) 809-6957 and request to speak with Ryan Main, our Service Manager. Thank you and we hope to hear from you.

Helpful
March 18, 2024

I could not be more pleased with the service interaction. Communication was fast and efficient. Customer service was outstanding. I felt confident that this issue was identified and resolved in the best wa More

by Shelley Axtetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Main
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Helpful
March 13, 2024

Great sales and service people. I look forward to doing business with them again in the future. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Reed Raleigh and product specialist Roy Dreiling were 5 star
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Helpful
March 03, 2024

Very clean. Service department do everything they can to make sure the problem is resolved. Really appreciate that. And a car dealership. More

by Rcchambers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
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Helpful
February 28, 2024

Wonderfully responsive Efficient Clean environment with a nicely stocked waiting room Friendly and very knowledgeable More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Althage
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February 27, 2024

Our salesman was very helpful and professional. Our test drive sealed the deal for our making the purchase. More

by Gevans123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reed Raleigh
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Helpful
February 25, 2024

Service and staff exceed expectations as you would expect from a world class MB dealer and service facility More

by Joe G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deann Papageorge
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Helpful
February 21, 2024

Great dealership, I would recommend this dealership to to everyone. Everyone is very friendly and professional. More

by pwilli196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
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Helpful
February 20, 2024

Each time I have had service done, I have been completely satisfied and impressed with the team and their ability to solve any issues. Deann is excellent. Very satisfied customer. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne and Eric.
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Helpful
February 20, 2024

My service person Morgan was five star…. she was nice, informative and prompt in all my dealings with her More

by paul.schwetz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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