Mercedes-Benz of Chesterfield
O'Fallon, MO
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First time experience with Mercedes Benz I came into the dealership not knowing what I really wanted and had been an Infiniti owner for many years but described what essentials were a must an I came into the dealership not knowing what I really wanted and had been an Infiniti owner for many years but described what essentials were a must and Dave and Travis went to work for me. Dave is extremely caring and aiming to please. I met Dan and Joe and a few others and they rolled out the red carpet and truly made this first experience a very memorable one. Travis worked on the numbers and came up with something I could live with and, walla, I became a member of the family. I would strongly recommend this dealership! I might also add dealing with an SIU-E Alum (Travis) was even more gratifying. More
Great People My wife and I bought a car from Chris Seaton and he was great. He was very knowledgeable about the car and while we were waiting he took the time to g My wife and I bought a car from Chris Seaton and he was great. He was very knowledgeable about the car and while we were waiting he took the time to get to know us and it was a positive experience. We did not feel pressured into anything and I would highly recommend this location. Great people. More
Great People! Dave was an extremely helpful agent. I came in wanting a specific Convertible Mercedes model that they didn't have on their lot. Dave sent for the v Dave was an extremely helpful agent. I came in wanting a specific Convertible Mercedes model that they didn't have on their lot. Dave sent for the vehicle from another Mercedes dealership. After test driving the vehicle that I thought I wanted, I discovered that it really was not what I wanted after all. Dave exposed me to other vehicle selections and explained in detail the differences between the cars. I ended up driving the 2018 Mercedes E400 coupe and fell in love with it. It is a spaceship and car all in one! Thanks Dave for helping me to identify my perfect car! After I met with Dave, I wrapped up my paperwork with Travis. He was extremely helpful to expose me to car protection plans and services that will protect me down the road. He took time to explain the benefits of having these services as I navigate the road. Thanks guys for making my car buying experience. Pleasant and Pleasing!!! Y. El-Amin More
Rude AF This man laughed in my father and I's face, called us and very ignorant. Wouldn't budge 1. cent on the car I wanted. This man laughed in my father and I's face, called us and very ignorant. Wouldn't budge 1. cent on the car I wanted. More
Best Car Buying Experience! We couldn’t be happier with our car-buying experience with Chris. He was knowledgeable, helpful, and made us feel secure in our purchase. When the tim We couldn’t be happier with our car-buying experience with Chris. He was knowledgeable, helpful, and made us feel secure in our purchase. When the time comes for our next purchase, we’ll be contacting him without hesitation. Thanks Chris!! More
Service + Professionalism + Knowledge = Perfect Dealership The team at Mercedes-Benz of Chesterfield were amazing to work with. Chris Seaton worked with us to find the perfect car for us at the right price. Th The team at Mercedes-Benz of Chesterfield were amazing to work with. Chris Seaton worked with us to find the perfect car for us at the right price. Their professional service, in-depth knowledge, and desire to find a vehicle we loved guarantees that we will be lifelong clients of Mercedes-Benz of Chesterfield. More
Great Customer Service The experience that my wife and I had at this dealership was great. The salesman Joe Mudd, was very good at listening to what we were looking to purch The experience that my wife and I had at this dealership was great. The salesman Joe Mudd, was very good at listening to what we were looking to purchase. Joe made my wife and I feel that he really cared about our needs. The Sale Manager also was very friendly and worked well with us. Even the finance guy was very friendly and professional. All around a great experience. More
I love my C300! Dennis, Matt and Chris were fabulous to work with. Plaza West is so professional, knowledgeable and concerned that the customer leaves happy. They hav Dennis, Matt and Chris were fabulous to work with. Plaza West is so professional, knowledgeable and concerned that the customer leaves happy. They have won our business for sure. Mike and Cindy S. More
Service Procedures and Policies Recently had my 2012 ML serviced there. Several small issues but estimates and diagnostics were absurd (compared to comparable German auto service op Recently had my 2012 ML serviced there. Several small issues but estimates and diagnostics were absurd (compared to comparable German auto service options). They claimed I had to completely replace sunroof frame although another service business simply cleaned out drain channels--$2400 less cost than dealer suggested. They also wanted $500 to replace battery. More
Amazing People, Amazing Service The minute I walked in the dealership I was greeted with a smile and a welcome. I worked with a young female who was very friendly and sweet. Not once The minute I walked in the dealership I was greeted with a smile and a welcome. I worked with a young female who was very friendly and sweet. Not once did I feel pressured while I was at the dealership, visiting a car dealer can be the worst experience. She was very knowledgeable about the features of the car and made the experience very enjoyable. The manager, Dan, also greeted me as I left. Even though I did not buy anything this time, I felt very welcomed and was happy with my experience. I will be recommending everyone to Plaza West. More