Mercedes-Benz of Columbus - Service Center

Outstanding. Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your company a helpful, dedicated part of our family! Thanks for caring, positive, professional attitude! So grateful! More

Great service, as usual. Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & payment. Thank you! More

HALEY AND RACHELLE ARE GREAT TO WORK WITH. THE ONLY PROBLEM WAS I TOOK MY VEHICLE FOR TWO RECALLS ITEMS AND THE DEALERSHIP DID NOT HAVE THE PARTS FOR REPAIR ONE ITEM. I HAVE TO RESCHEDULE W THE ONLY PROBLEM WAS I TOOK MY VEHICLE FOR TWO RECALLS ITEMS AND THE DEALERSHIP DID NOT HAVE THE PARTS FOR REPAIR ONE ITEM. I HAVE TO RESCHEDULE WHEN IT COMES IN. More

Haley went above and beyond to solve the problem I had. She is really great to work with. Ultimately the problem didn't have the fix we expected, but she was able to provide a substitute solution and did i She is really great to work with. Ultimately the problem didn't have the fix we expected, but she was able to provide a substitute solution and did it with a great attitude. More

Haley is absolutely amazing! She is very knowledgeable and patient. She was very detailed in explaining everything going on with my vehicle. Haley has the best attitude and perso She is very knowledgeable and patient. She was very detailed in explaining everything going on with my vehicle. Haley has the best attitude and personality. The next time my vehicle is serviced it would be an absolute pleasure to interact with Hayley. More

Great customer service and Sale person Earnest Jenkins and Laura. Always taken care of the problems and Laura. Always taken care of the problems More

Rachelle and the GM accomplished the impossible by ensuring that my 2013 E350 Convertible was repaired thoroughly after a rough start and that I had a reliable source of transportation to and from emp ensuring that my 2013 E350 Convertible was repaired thoroughly after a rough start and that I had a reliable source of transportation to and from employment while they tackled the issue to confirm that it was fixed and working. I am grateful to the outstanding service staff and kindness expressed at such an enduring moment of waiting on parts and completing the repairs properly without hesitation. Thanks for a job well done! More

Factory warranty repairs. Twice in for service and still not fixed. Next appointment available to look at it for a third time is a month out. The people there are great to wor Twice in for service and still not fixed. Next appointment available to look at it for a third time is a month out. The people there are great to work with. More

Haley was very patient and tried to find a solution to my extra key problem. I’ll be back soon! extra key problem. I’ll be back soon! More

Rachelle is a top tier advisor to work with. Prompt and is very helpful in explaining repairs that are needed. Can't thank the service team enough! Prompt and is very helpful in explaining repairs that are needed. Can't thank the service team enough! More