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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.6
818 Reviews

818 Reviews of Mercedes-Benz of Columbus - Service Center

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May 02, 2024

Excellent service! They are the best of the best. The associates are very friendly and helpful. More

by rayj34p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I had a wonderful experience . My EQE recently had some issues and I had prompt service . The staff is always friendly and very pleasant and helpful . ! I would definitely recommen More

by dalappan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Very professional and customer service was superb. Tech was very professional and thorough to ensure my problem was resolved. More

by directordellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I’m very pleased with the staff and service with Mercedes Benz of Columbus dealership! More

by RLPFLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Haley is very helpful and knowledgeable. I'm still having issues with my car and she is very helpful More

by TSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

It was a great experienc, and I would come back for service on my vehicle . More

by victor45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

My service adviser Haley was a great communicator, professional, knowledgeable and very informative about my car and keep me updated. More

by ausbymitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Came in with a flat tire and everything was fabulous! I left with a new tire very happy! More

by CINDY.HAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Easy to communicate, picking up car from home, calling back about needed services promply. Cleaning car More

by EAGMSMEKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Professional and courteous service from start to finish. Kept me informed of the status of my vehicle and made recommendations with prices that help me make informed decisions. More

by krg2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver Thomas Lytle 5*
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