
Mercedes-Benz of Denver
Denver, CO
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I bought this vehicle and they said they inspected it. They said the vehicle was in good condition and good working order. That wasn't true. I had to do fifteen hundred dollars of repairs immediately afte They said the vehicle was in good condition and good working order. That wasn't true. I had to do fifteen hundred dollars of repairs immediately after I purchased the car. There were issues with the car such as a stuck caliper on the front left and an extremely low brake pad on the front left that they left unfixed. They did evaluate the vehicle and they noticed the issues but they covered it up. The sales person was pressuring me to not drive the vehicle too much and i did not get a chance to drive it on the frewway at speed. He didnt want me to go look at other vehicles and did not allow me a chance to look at other vehicles. The associate pressured me to buy this and not test.Drive other vehicles and then when the day came for me to purchase the car , he said don't rush in because he had other things to do and I had to purchase the vehicle without the associate. They knowingly put two new tires on the front of an all wheel drivedrive vehicle , so it had mismatch tires. Further, the tires were extremely different depths, so it would have caused damage to the all-wheel drive system. These are things that they knew were wrong with the car and that they purposely deceived me on. I had to take the car to a shop the next day after I purchased it. This is fraud because they had a mechanic look at it. They claim to be high level mechanics so they had to have seen it when they inspected the vehicle This was absolutely the worst customer service I have ever received. They were not happy with me and if anything hostile when I bought the vehicle because they were angry that I came when the associate wasn't there even though he had told me he would be there the day prior. He went and did some personal things instead of doing the deal and they just treated me really badly because of that even though I was spending twenty thousand dollars. These people are frauds and they cheated me knowingly. Their mechanic knowingly put out a vehicle that had a stuck brake caliper in the front and a low pad which could cause an accident. They knew these tires were going to cause systemic damage if I didn't replace them immediately. I HAD to replace them. Don't ever shop at this place. They fraudulently misrepresent the quality of their vehicles and if anything is wrong with them. There is no way you can justify the purchase of a vehicle if they cannot be trusted to be truthful about them. These are huge purchases. You should go to a reputable dealer who will be honest. These people would lie, cheat and steal to make a dollar without hesitation. They were hostile to me when I arrived to sign. More
Niko was great at his job of matching a vehicle for us and followed up afhter the sale. Destiny was our service representative and should be a role model for other dealer service reps. She is the best and followed up afhter the sale. Destiny was our service representative and should be a role model for other dealer service reps. She is the best that I have ever encountered!!!!! More
I was greeted quickly and professionally. Drew R. went over the car with me in great detail. I never felt rushed. Very accommodating on payment method and with helping me get the car home. Drew R. went over the car with me in great detail. I never felt rushed. Very accommodating on payment method and with helping me get the car home. More
We enjoyed buying new cars from Marvin at Denver Mercedes. Marvin impressed us with his ability to teach us how to use all the new technology on the cars. He made it fun and easy. We had very old M Mercedes. Marvin impressed us with his ability to teach us how to use all the new technology on the cars. He made it fun and easy. We had very old Mercedes prior to buying two new ones. It was a good experience. Overall Marvin gave us the VIP experience at Mercedes. We bought two cars from Marvin within a few weeks. No stress buying from a really nice fellow. More
Mercedes Benz Denver bent over backwards to earn my business. My sales guy was John Weisbart. He was awesome and really made the transaction seamless. They even delivered the vehicle to my home in Long business. My sales guy was John Weisbart. He was awesome and really made the transaction seamless. They even delivered the vehicle to my home in Longmont. The whole transaction took like 30 mins. Can’t say enough good things about John Weisbart. He is a true professional. More
We had an outstanding experience with Mercedes-Benz of Denver, and it was all thanks to our incredible salesperson, Mark. From the moment we connected with him, Mark went above and beyond to ensure we wer Denver, and it was all thanks to our incredible salesperson, Mark. From the moment we connected with him, Mark went above and beyond to ensure we were completely comfortable and confident with our new car purchase. What truly set him apart was his willingness to go the extra mile—literally. He drove the vehicle to our home so my wife could test drive it, making the entire process seamless and stress-free. His professionalism, attention to detail, and genuine care made this the best car-buying experience we’ve ever had. If you’re looking for top-tier service and a team that truly values your satisfaction, we highly recommend Mercedes-Benz of Denver—and be sure to ask for Mark! More
Mark was fantastic and had all our questions answered. Overall it was an awesome experience at this dealership and I would totally recommend it to anyone Overall it was an awesome experience at this dealership and I would totally recommend it to anyone More