Read Reviews Mercedes-Benz of Denver

Mercedes-Benz of Denver

Mercedes-Benz of Denver

4300 East Kentucky Avenue
Denver, Colorado 80246


Sales: (303) 759-3400
Service: (888) 234-3423
Parts: (303) 759-3136

Mercedes-Benz of Denver
Manufacturer: Mercedes-Benz

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  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 70 reviews

4.8

4.8 out of 5

84 lifetime reviews

Mercedes-Benz of Denver

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KenBaranco
6/5/2013 9:31:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Edward Sams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Denver:

I purchased an almost new car from Mercedes Benz of Denver over the phone. Edward Sams was my salesman. I found him to be very reliable, professional, and honest in every step of the purchase. The car was delivered to my home 600 miles away, and it was everything Edward said it was. It came with new snow tires, and when I asked about the regular tread tires for summer use Edward located them and had them shipped to me at no charge. I would definitely recommend this dealership and salesman to anyone interested in buying a quality Mercedes Benz vehicle.

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Chrissy123456789
2/23/2013 11:23:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Edward Sams
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.4

My Review Of Mercedes-Benz of Denver:

I went there and my sales person was edward. The entire time I was there this guys was too busy hitting on me to realize that I wanted to buy a vehicle. He was very unprofessional and because of this I will never go back. I was more than ready to buy and the sales person was a pig so I took my business elsewhere. If I had four hands I would give this place four thumbs down.

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Jreed1239
1/21/2013 7:49:42 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremy
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Denver:

Jeremy is a genuinely honest and hard working sale person. I am very reluctant to face the typical car salesman. He defies all the stereotypes. We love our Lexus RX400h.

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williams1104@msn.com
1/14/2013 12:15:32 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
unknown
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Denver:

My mercedes was involved in a hit and run after I had just purchased a new grill and wheels which your service dept. installed. They took very good care of my vehicle. In fact we left on a cruise and left the car in thier care when we returned every thing had been professionally takken care of . Emails were consistant. I always knew what state the mercedes was in and experienced no anxiety what so ever. Thank you for your exellent service.

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Mama Sonshine
1/8/2013 8:44:48 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Jacob Alteri
  • Customer Service:

    2
  • Quality of Work:

    1
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.4

My Review Of Mercedes-Benz of Denver:

I took my car in for an airbag light. Jacob told me it would cost $750 to replace a wiring harness for the airbag. He sent me away without airbags because we didn't have the money to fix it at that moment. My husband googled the issue and found out that this wiring harness is too short from the factory and that Mercedes Benz was covering the repair through an extended warranty. This dealer risked the lives of my family by merely neglecting to look at the information that the manufacturer provides for them. I had to alert them. I went here with hopes of a positive experience. The only positive I got from it is that I am positive I won't return here for service.

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GLK350C300
12/28/2012 3:59:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Louie....the best sales experience we have had.
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Denver:

As when we purchased our GLK 350 in Sept ...... Louie was the best to work with! My wife and I came in during Mercedes days and registered each for the $500, but never got anything. Purchased 2 vehicles! Still nothing thou? Why?

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Master Sergeant
12/15/2012 10:20:51 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jacob Alberti
  • Customer Service:

    N/A
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Mercedes-Benz of Denver:

If there is a friendlier group of pros I'd be shocked. Right down to this survey. No negatives to convey. Jacob was a great standard bearer in his example. Thanks to all!

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steven.bossert.7
11/27/2012 7:32:34 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jacob
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Denver:

Jacob is outstanding. I could write a huge letter but there is now reason. If you want it right and expect to be treated well, see Jacob, you will not be dissapointed.

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Jsentena
11/3/2012 10:28:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Louie Quezada
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Denver:

I was having trouble with my other lease that I received through you and was not going to lease with Mercedes anymore. After Louie heard what I said he thanked me on the phone. Two days later he called me back and told me he told the manger what I said and they wanted to keep me as a loyal customer. I went down to the dealership and they not only fixed the problem, they allowed me to switch vehicles to the vehicle I wanted for the same price. I have leased other vehicles before but this is the first dealership that has ever made me feel as if they wanted to earn my return business. I do feel I will continue to use them in the future. I would like to thank the manager (who I never met he never even came out for any thank you's very classy) for the work he did behind the scene and Louie who took the time to listen to me and worked to keep me as a client.

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veryblessed
11/1/2012 10:02:06 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
cannot remember
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Denver:

Everyone I contacted did a great job. We had a loaner car and contacted us when everything was done. Explained everything. Very pleased. Thank you very much.

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