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Mercedes-Benz of Escondido
Escondido, CA
445 Reviews
Welcome to Mercedes-Benz of Escondido, the go-to luxury car dealership for drivers from San Diego and Escondido, CA. Our Mercedes-Benz dealership is under new management, and ready to prove to you why we should earn your business and your trust. Whether you’re interested in buying or leasing a new Mercedes-Benz or are seeking service on the luxury car you already drive, you’ll find our team of Mercedes-Benz experts fully dedicated to your needs. We strive to go above and beyond for every customer who walks through our doors, and we’ll provide you with the individualized attention you deserve. Visit our Escondido Mercedes-Benz dealership today to start shopping for your dream car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 445 reviews
May 07, 2024
Great customer service they did an excellent job. They took their time to analyze it. They kept it overnight to make sure everything was working the proper way and I got the car back in a timely mann They took their time to analyze it. They kept it overnight to make sure everything was working the proper way and I got the car back in a timely manner. Thank you for the loaner. More
by Curtis.butts
Verified Customer
May 07, 2024
Can not say enough about Mark Caparelli. He went above and beyond to have a car ready for us to look at and then immediately took care of an issue. He went above and beyond to have a car ready for us to look at and then immediately took care of an issue. More
by PHIBCB2
Employees Worked With
May 07, 2024
It’s very good service accept appointments just couple day no take one week i can drop my car next day day no take one week i can drop my car next day More
by mikxay
May 07, 2024
Unfortunately , I am not feeling well, it seems that they( Service Technician, and or ...service that are cheating and not honest ,they said Need Immediate attention , Drive belt , REPLACE WORN DRIVE BE they( Service Technician, and or ...service that are cheating and not honest ,they said Need Immediate attention , Drive belt , REPLACE WORN DRIVE BELT,ON 0422/2024/ i tel them , i change it a few months, ago, but for safety, change it if need it, when they realized that i knew that they wanted to do additional work,they came with another trick ....they said that the drive belt is OK , we need to change the Belt Tensioner ...... IMMEDIATE and said that drive belt is OK, we made mistake , just because i fund out they are lying .... More
by CAFARZAD
Employees Worked With
TECHNICIAN Xiao Hu and Sean Manshadi Service Advisor
May 07, 2024
Amir and Moby provided exceptional service throughout the entire car buying process. I am very happy with the purchase and will definitely recommend Mercedes-Benz of Escondido to friends and family. entire car buying process. I am very happy with the purchase and will definitely recommend Mercedes-Benz of Escondido to friends and family. More
by NoDaveed
Employees Worked With
May 05, 2024
This dealer had the car we wanted. they gave us a reasonable price and were willing to negotiate. Michelle in finance was awesome and very friendly. She processed the paperwork as fast they gave us a reasonable price and were willing to negotiate. Michelle in finance was awesome and very friendly. She processed the paperwork as fast as possible. Daniel is a great salesperson and pledged to assist with the car at any time in the future. More
by Steve W
May 04, 2024
My service advisor (Sean) answered all my questions in an appropriate time frame and did a good job. an appropriate time frame and did a good job. More
by marc0099
May 04, 2024
Lester was knowledgeable and up front about everything. He walked us through the process and we felt comfortable about the service. Will definitely be requesting him for our next service. He walked us through the process and we felt comfortable about the service. Will definitely be requesting him for our next service. More
by BREANNA.FIONA
May 04, 2024
Sean was very efficient and helpful. He kept me informed with updates on my vehicle, great communication. He kept me informed with updates on my vehicle, great communication. More
by CARMENEVE623
Employees Worked With
