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Mercedes-Benz of Escondido
Escondido, CA
445 Reviews
Welcome to Mercedes-Benz of Escondido, the go-to luxury car dealership for drivers from San Diego and Escondido, CA. Our Mercedes-Benz dealership is under new management, and ready to prove to you why we should earn your business and your trust. Whether you’re interested in buying or leasing a new Mercedes-Benz or are seeking service on the luxury car you already drive, you’ll find our team of Mercedes-Benz experts fully dedicated to your needs. We strive to go above and beyond for every customer who walks through our doors, and we’ll provide you with the individualized attention you deserve. Visit our Escondido Mercedes-Benz dealership today to start shopping for your dream car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 445 reviews
May 04, 2024
Victoria in Service is AWESOME! !! 5 stars!! I had to bring my car back to "redo" alignment. I wasn't thrilled to have to take time off work and spend a couple hours waiting, but my !! 5 stars!! I had to bring my car back to "redo" alignment. I wasn't thrilled to have to take time off work and spend a couple hours waiting, but my car is fixed! More
by LCHARBY68
Verified CustomerEmployees Worked With
May 04, 2024
Very experienced and professional work force. The only problem I have experienced is lack of required parts on site. Seems like they always have to order items and keep the vehicle longer. Als The only problem I have experienced is lack of required parts on site. Seems like they always have to order items and keep the vehicle longer. Also, the time required for services is often to long. More
by reveret2
Employees Worked With
May 04, 2024
Bought a certified pre-owned a couple months ago. Engine light came on and diagnosis was bad cylinder head. Only took 3-working days to repair. 100% covered under their in-house warranty. That’s a g Engine light came on and diagnosis was bad cylinder head. Only took 3-working days to repair. 100% covered under their in-house warranty. That’s a great representation of standing behind your pre-owned certification. More
by 3883ROBINHOOD
May 04, 2024
Service was done promptly and everyone at the dealership is always very polite and efficient. is always very polite and efficient. More
by KTDASILVA
Employees Worked With
May 03, 2024
Overall the buying experience was good, felt that some costs should have been explained and added BEFORE the lease cost agreed on. Service cost was added after negotiations by finance manager. costs should have been explained and added BEFORE the lease cost agreed on. Service cost was added after negotiations by finance manager. More
by CB
May 03, 2024
The service was great, and the Service Manager, Lester Cochran, was the best ever. I am very happy how things went while at Mercedes-Benz of Escondido. Cochran, was the best ever. I am very happy how things went while at Mercedes-Benz of Escondido. More
by BLANEY0
May 03, 2024
Sales rep, sales manager, and product specialist were top notch. All my questions were answered and the entire sales process was efficient. notch. All my questions were answered and the entire sales process was efficient. More
by SBGCONSULT
May 03, 2024
still waiting on part they the repair center says 4-5 weeks are you kidding meanwhile ill just have to call every few days weeks???? weeks are you kidding meanwhile ill just have to call every few days weeks???? More
by STYGAR
Employees Worked With
May 03, 2024
Excellent service for a tire repair and no appointment. Got me in an out and on with my day! Got me in an out and on with my day! More
by GREG@EWBINC.COM
May 03, 2024
Check in and check out times are efficient. My service advisor answered my questions in an appropriate time frame for me. My service advisor answered my questions in an appropriate time frame for me. More
by MIKASITACC
