Mercedes-Benz of Fresno

6th car purchased from Mercedes of Fresno A quick review expressing my high satisfaction with salesman Dave Coquilette and the owners Katie and Scott Biehl...my new ML350 is the 6th vehicle I' A quick review expressing my high satisfaction with salesman Dave Coquilette and the owners Katie and Scott Biehl...my new ML350 is the 6th vehicle I've purchased from this dealership...I return because of the predictability of the car and the service! They are quick to be genuine in wanting to help whether its the purchase or service. Accessibility to the owners makes such a difference in that their investment in the 'buyer' and genuine interest in the buyer's needs will help perpetuate the dealership's success. All cars break down; Roll Royces et al; but it comes down to the dealership in how they process service needs-loaner cars, quality of service and quickness of service. I've never felt taken advantage of nor ignored in my requests. The dealership's staff continually show respect and urgency in working with me and I am sure the same for other's who purchase cars through Mercedes of Fresno. More

every body nice specially Luis, Eaton & Cecelia are awesome! Great customer service!!Very friendly, courteous, knowledge able, professional staff! I really liked the way Luis Ybarra, Etin & Cecelia dealt with u Great customer service!!Very friendly, courteous, knowledge able, professional staff! I really liked the way Luis Ybarra, Etin & Cecelia dealt with us. Etin & Cecelia jumped over the problem & fixed it right away the problem we had after the sale! Very nice people!! More

Wonderful Experience Overall great atmosphere at the dealership. Love their showroom and the effortless ease of their paperwork. Armando was very personable and professio Overall great atmosphere at the dealership. Love their showroom and the effortless ease of their paperwork. Armando was very personable and professional and he knew exactly what vehicle I was looking for and found it for me. More

Great Service Luis and Abdilah were wonderful to deal with. From the moment I walked in the door I was treated as if I were the only customer there. Both associat Luis and Abdilah were wonderful to deal with. From the moment I walked in the door I was treated as if I were the only customer there. Both associates went above and beyond to make sure I received everything necessary to make this a positive experience. More

worst then a dealer on blackstone Well in going to make this short and simple i had the WORST experience ever due to Luis ibarra he is very unprofessional and chose due to not due busi Well in going to make this short and simple i had the WORST experience ever due to Luis ibarra he is very unprofessional and chose due to not due business with them Luis told us" we deal with people with 700 credit score not any lower" and told us to go elsewhere . and all that with not even running our credit score.. More

Quick and easy Luis Ybarra gave us a warm and friendly greeting which set the tone. My wife and I were in the market to purchase a C 300 for our son that our son fo Luis Ybarra gave us a warm and friendly greeting which set the tone. My wife and I were in the market to purchase a C 300 for our son that our son found on your online sales. Luis arranged for us to test drive the C 300 and keep it over night, we fell in love with it and purchased it the next day. Luis was able to sell us the car at the price I wanted to purchase it for. It was quick and easy and he was wonderful to work with. We would definitely come back and purchase another MB from this dealership with employees like Luis Ybarra. Great job Luis and thanks again. Kind Regards, Ben Viramontes More

Dreading buying a new car Etin met our needs and was able to provide us the vehicle we were looking for without undo pressure. He answered all of our questions, provided infor Etin met our needs and was able to provide us the vehicle we were looking for without undo pressure. He answered all of our questions, provided information about the vehicle, and very friendly. He and Tony got us out of the dealership in less than two hours and on our way in my wife's new car! The best experience we have had at a dealership in a very long time. More

Easy buying experience Luis Ybarra sold us our second Mercedes Benz. We weren't expecting to actually buy a car that night, but he found a car we couldn't pass up. He was in Luis Ybarra sold us our second Mercedes Benz. We weren't expecting to actually buy a car that night, but he found a car we couldn't pass up. He was informative, not pushy and very professional. It was easy to talk to him and seemed down to earth. Buying the car was so easy. Dealing with Tony Carrillo in signing all the papers was also easy. He was informative and I trusted him. I will recommend them to my friends. More

Buying/leasing experience Paul Gregory had a great knowledge about the Benz Cars. . He was extremely helpful and friendly. He is highly recommended.we are very happy with our L Paul Gregory had a great knowledge about the Benz Cars. . He was extremely helpful and friendly. He is highly recommended.we are very happy with our Lease. More

Great service Would recommend this dealership to everyone. Sales rep was great and made my car buying the easiest and best experience I have encountered. I was more Would recommend this dealership to everyone. Sales rep was great and made my car buying the easiest and best experience I have encountered. I was more then pleased with the overall service. More