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Mercedes-Benz of Ft. Lauderdale

Fort Lauderdale, FL

4.6
796 Reviews

2411 South Federal Hwy.

Fort Lauderdale, FL

33316

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796 Reviews of Mercedes-Benz of Ft. Lauderdale

April 22, 2024

BUYER BEWARE! ! I purchased a "certified preowned" vehicle from MB of Fort Lauderdale, only to find out months later that the odometer was fraudulently dialed back. More

by kimmuratori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Bez, Charlie Cardoso, Giff Hummel
Apr 25, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Fort Lauderdale take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 949-0623 -- we hope to hear from you soon.

April 01, 2024

Mercedes-Benz of Fort Lauderdale is the BEST place to purchase a vehicle! They’re consistent with providing the EXCELLENT customer experience, professionalism, teamwork, vehicle delivery, and follow-up More

by Wm. H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie, Peter and Joe
Apr 04, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 30, 2024

The process was quick and easy. Sal really took the time to explain and show me how all the features work. I would definitely use Sal again on my next benz. More

by sharonchazon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal
Apr 01, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2024

My service advisor Polo did a great job for me during my last visit. He was prompt, professional and courteous. I've had some issues here in the past so I'm very happy to be able to work with him. He gets 5 More

by toddpell2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Mar 28, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 09, 2024

The dealership was amazing as well as our sales person Jason Dutton. Jason’s personality could not have been any better, as well as his knowledge regarding our vehicle. He took all the time that was neede More

by rhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dutton
Mar 12, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 08, 2024

Very professional and courteous way to walk me through the process. I finally got the car I was dreaming of. They were always ready to listen and explain everything to me. Very pleasant experience. Reall More

by 01veranda_studs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cardoso, Charlie
Mar 11, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2024

Everybody was helpful and courteous. Raul helped us get through the process of my new car knowing the product. It was overall a pleasant experience. More

by Mariasbel Tamayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Fernandez
Mar 02, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hello Mariasbel, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

February 24, 2024

They are Committing fraud,once you fill out an application with your social security and signature the vehicle is paid for.look it up. More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Lawford
Feb 27, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0623 to discuss what we can do to help.

February 19, 2024

Unfortunately I do not recomend you at all this dealer, also Mercedes Benz is a big dissapointed to me, as user for many years of MB and Audi, the difference in the service is hughe. I felt at thise dealer More

by Martin Fraire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy FanFan
February 17, 2024

Fast and efficient service Department. Rudy my service advisor has been great to work with and has great follow thru. More

by bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Feb 23, 2024 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Bernie, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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