Mercedes-Benz of Ft. Lauderdale
Fort Lauderdale, FL
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799 Reviews of Mercedes-Benz of Ft. Lauderdale
Domenech at Fort Lauderdale Mercedes is a paragon of excellence in the realm of auto sales, setting a new benchmark in customer service and expertise. From the moment you step into the dealership, Domen excellence in the realm of auto sales, setting a new benchmark in customer service and expertise. From the moment you step into the dealership, Domenech greets you with a warmth and professionalism that instantly puts you at ease. His approach is a harmonious blend of knowledge, patience, and genuine care for the customer's needs and preferences. One of the most striking aspects of Domenech's service is his deep understanding of the Mercedes-Benz lineup. Whether you're interested in the latest luxury sedan, a powerful SUV, or an eco-friendly electric model, Domenech demonstrates an encyclopedic knowledge of each vehicle's features, performance capabilities, and technological advancements. This level of expertise is invaluable, especially in a market saturated with complex and ever-evolving automotive technologies. What truly sets Domenech apart, however, is his keen ability to listen and understand his clients. He pays close attention to your needs, lifestyle, and budget, ensuring that his recommendations are tailored specifically to you. This personalized approach demystifies the car-buying process, making it a comfortable and enjoyable experience. The level of follow-up and after-sales support provided by Domenech is equally commendable. He ensures that you are not only satisfied with your purchase but also fully acquainted with your new vehicle's features and maintenance requirements. His willingness to go the extra mile for his clients is a testament to his dedication and passion for his work. In an industry often marred by pushy sales tactics and impersonal service, Domenech stands out as a beacon of trustworthiness and integrity. His approach is never about making a quick sale but about building lasting relationships and ensuring the utmost satisfaction of his clients. In summary, Domenech at Fort Lauderdale Mercedes is more than just a salesman; he is a trusted advisor and a true professional in the automotive industry. His exceptional service, combined with his in-depth knowledge and personable nature, makes the car buying experience not just stress-free, but genuinely delightful. Whether you are a first-time buyer or a seasoned car enthusiast, Domenech is the go-to expert for a seamless and memorable journey in acquiring your next Mercedes-Benz. More
Excellent customer service and attention to detail. Great communication from sales and service advisors when needed. I highly recommend. Great communication from sales and service advisors when needed. I highly recommend. More
I was immediately greeted when I entered and although I didn't have an appointment, I was quickly introduced to a sales representative. I told him what vehicle I was looking for but he wasn't sure they had didn't have an appointment, I was quickly introduced to a sales representative. I told him what vehicle I was looking for but he wasn't sure they had one available. He checked inventory and found one had just been delivered the day before. The test drive was thorough and I made an offer. The obligatory back and forth ensued and I went to grab lunch. A couple of hours later the sales representative and sales manager called me back with a generous counter offer and I drove back to pick up my new car. More
Wheels I first arrived, believe me I was not optimistic about getting a car. Hazem took his time with me, reassured me that I would be making the right decision and got me into a car that I absolutely love about getting a car. Hazem took his time with me, reassured me that I would be making the right decision and got me into a car that I absolutely love. Everyone who worked me up until the end were great. I would also like to thank the Fianance assistant who helped me as well ( im drawing a blank on her name), but she was also very kind, patient and reassuring. More
They refused to fix an issue. They insisted on only replacing it (out of warranty $3000). To fix the issue would have taken 15 minutes They insisted on only replacing it (out of warranty $3000). To fix the issue would have taken 15 minutes More
Professional and courteous staff. The facility’s physical appearance was inviting and it had accommodating amenities. . The facility’s physical appearance was inviting and it had accommodating amenities. . More
The lot workers use the car alarms to find every car they need to go get, starting at 7am even though there's a hotel across the street. We were awakened and couldn't get back to sleep with a car alarm going need to go get, starting at 7am even though there's a hotel across the street. We were awakened and couldn't get back to sleep with a car alarm going off every 45 seconds. When we called to complain the manager hung up on my wife. I would not patronize this dealership - if that's the amount of consideration they have for their neighbors, how well are they going to treat you when you have an issue? More