Mercedes-Benz of Gainesville

Mercedes-Benz of Gainesville
4000 N. Main Street
Gainesville, Florida 32609
(877) 343-7055

Manufacturer: Mercedes-Benz

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Twenty-Four Month Rating: 4.7/5
6 Reviews
Mercedes-Benz of Gainesville

Overall Score: 5 Star Rating4.7



About Mercedes-Benz of Gainesville
Certified: Mercedes-Benz of Gainesville

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kpede001
5/15/2012 10:49:34 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Larry Nero and Nicole in Financing

My Review of Mercedes-Benz of Gainesville:
Great customer service. Larry was superb and this dealer has won my business forever. First of all Larry waited for me to drive from Jacksonville and greeted me outside, that was a great touch and the service just got better from there. I was showed around the shop and met different people, everybody was friendly. I went to Mercedes in Orange Park and they would not budge on their price, but Mercedes of Gainesville gave me more for my trade and the car I was purchasing was less expensive and had lower miles than the one in Orange Park. Special thanks to Larry and Nicole in financing, you have won a customer for life.

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jogger2
4/3/2012 1:29:10 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: 3

My Review of Mercedes-Benz of Gainesville:
Staff was prompt, friendly, and helpful. As soon as I walked in a salesman was there to greet me, and show me the cars I was interested in. Afterward I was helped with the financing. These people know what they are doing. They seem to be as concerned with satisfying customers as they are about selling cars

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LucyT
3/23/2012 10:26:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Lopez

My Review of Mercedes-Benz of Gainesville:
I bought a new subaru from this dealer and I can't say enough about the great experience I had. From the great price, the great trade-in value for my old car and the quickness and efficiency of the purchase, I couldn't be more pleased.I've bought several new cars over the years and this dealership is the best I've ever dealt with.
Everyone there bent over backwards to do everything to make the transaction a pleasant experience. I highly recommend them.

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peteyn
3/3/2012 10:24:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ken Davis

My Review of Mercedes-Benz of Gainesville:
We just bought a used Prius from Mercedes of Gainesville. We dealt with Ken Davis and could not be happier about our experience or our purchase. This was the easiest car-buying experience we've had and by far the most pleasant. Ken went above and beyond to make us feel comfortable and like we were old friends instead of just car-buyers. We'd absolutely recommend this dealership and especially Ken to anyone looking to buy a used or new car. We actually had a nice time! Now how many people can say that about a car-buying experience?!?!

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sonishilp
1/30/2012 5:05:06 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: william.bowers

My Review of Mercedes-Benz of Gainesville:
Great sales person understood our needs & helped us select the car. Nicole ( the finance person was excellent in explaining everything to us. I highly reccomend this dealership and will go back to them in future.

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BENZ2112
3/7/2010 9:03:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Brown and entire crew

My Review of Mercedes-Benz of Gainesville:
I recently purchased my very first Merecedes Benz, a 2003 CLK430 Cabriolet. Through "word of mouth" I heard great things about the dealership so I decided to let them do her first service. Let me tell you, you would be hard pressed to beat there service or customer service anywhere on the planet!! Jim Brown and the entire crew at the dealership went "over and above" to make me feel like royalty and pamper my car.

I live in Orange Park and the dealership had someone drive to my house from Gainesville and pick up my car and deliver a loaner car for the week while my car was being serviced. Ladies and gentlemen that is customer service and they did it all around my busy schedule. Duval Motor Cars did not miss a beat. When service was complete, once again they worked around my schedule and delivered my car to my door late on a Friday night and they did it all with a smile.

Jim and Mark were incredible, they stayed in touch with me on a daily basis to give me "on time on target" status of my vehicle. There attitude is great and I thoroughly enjoyed working with them.

If you are in the market for a luxury automobile or just great service on the car you own, you owe it to yourself to give this dealership a shot, you will not regret it. The entire experience was second to none.

Respectfully submitted,
J. Cole
USMC Retired

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