Mercedes-Benz of Gainesville - Service Center

Service It was my first visit to get service on my Mercedes E350. My service advisor Dillon O'Brien made everything so easy.He explained what needed to be don It was my first visit to get service on my Mercedes E350. My service advisor Dillon O'Brien made everything so easy.He explained what needed to be done, and gave me an estimate. After the work was completed, the car was washed and it looked great. Dillon told me, if I ever have any questions about the technology in the car any other questions about it, to call him and he would get the answers for me. I thought that was great. I will definitely return when my next service is due More

Thanks Mercedes Good job overall, glad courtesy cars are available, one reason that I will bring my car in for service again. Nice convenient, friendly staff. Tha Good job overall, glad courtesy cars are available, one reason that I will bring my car in for service again. Nice convenient, friendly staff. Thanks happy customer More

Always a good experience at Gainesville MB sales to service Went in for a minor service and car wash and walked out with my problem dealt with and a new car. Very professional staff from sales to service. Went in for a minor service and car wash and walked out with my problem dealt with and a new car. Very professional staff from sales to service. More

Annual pre paid Vehicle maitenance We have had little or not much interaction with the center, however, apart from some unpleasant but expected coldness from your showroom staff, Mr. St We have had little or not much interaction with the center, however, apart from some unpleasant but expected coldness from your showroom staff, Mr. Strickland made up for it all.He is SUPER!!!! More

Who better than Mercedes to manage your Business Fleet? Our business has a fleet of Mercedes Sprinter vans, which are maintained by Mercedes of Gainesville. The team at Mercedes helps us maintain and keep o Our business has a fleet of Mercedes Sprinter vans, which are maintained by Mercedes of Gainesville. The team at Mercedes helps us maintain and keep our vehicles on the road. Our service advisor, Mike Potteiger, assists with getting us appointments quickly and they even pick-up/drop-off the vehicles before and after appointments. Beyond that, Mike has been a pleasure to work with. Because of our great experience with our company vehicles, many of our employees have even purchased Mercedes vehicles for our personal cars (Thanks Matthew Sloan)! More

However The service department forgot to turn off the ‘service overdue ‘ message on the C 300! So we see this message every time we turn on the engine! Very a The service department forgot to turn off the ‘service overdue ‘ message on the C 300! So we see this message every time we turn on the engine! Very annoying! More

Contiually the best consistent service. Mercedes Benz of Gainesville consistently provides top notch service in a timely manner. I have never been disappointed by the quality of the service Mercedes Benz of Gainesville consistently provides top notch service in a timely manner. I have never been disappointed by the quality of the services they provide. More

Exceptional customer service The service representative was professional, knowledgeable, and eager to assist especially with answering all my questions and explaining the meaning, The service representative was professional, knowledgeable, and eager to assist especially with answering all my questions and explaining the meaning, reasoning/cause, and suggestions for my tune up service. He also listened and understood my concerns. He made the over all customer experience easy and less stressful. More

Great Experience Dillon O'Brien was my service rep and I found him to be very professional, and someone who seemed to really care about his customers. My experience wa Dillon O'Brien was my service rep and I found him to be very professional, and someone who seemed to really care about his customers. My experience was very stress-free, because he kept me informed of the progress of my car while it was there, and he was a pleasure to work with! More

Excellent service My service rep, Dillion Obrien, provided excellent service when my cat needed to be repaired. He provided support during the entire process and made My service rep, Dillion Obrien, provided excellent service when my cat needed to be repaired. He provided support during the entire process and made sure everything was completed in a timely manner. I also want to note that Eric Corley provided extra support by Helping me understand how to operatie my vehicle. I have had the car for a year but I am still learning all of the bells and whistle that my vehicle has to offer. Sincerkey, Sonya W. More