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Mercedes-Benz of Goldens Bridge

Goldens Bridge, NY

4.5
219 Reviews
Mercedes Benz of Goldens Bridge has been a family owned and operated dealership, serving the community 53 years. You are guaranteed to speak with sales representatives who are highly trained and knowledeable and share your enthusiasm for Mercedes-Benz. Our commitment is to deliver unrivaled customer service and quality vehicles. With our vast inventory of both new and pre-owned Mercedes-Benz, it is easy to find the vehicle that fits your needs best. When it is time to service your vehicle, our customers enjoy free pick-up and delivery and the use of one of our new Mercedes-Benz complimentary loaner vehicles. When you vist our showroom, we offer free Wi-Fi and hot beverages to ensure that your experience is comfortable and enjoyable. We are conveniently located at 321 Route 22, off of 684, or you can use our complimentary shuttle service from Golden's Bridge and Katonah train stations.
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321 NY-22

Goldens Bridge, NY

10526

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Showing 219 reviews

November 04, 2014

Unprofessional I recently leased a car with Estate Motors. All was fine until I went to pick up the car. When I arrived to sign all of the paperwork, the deal was More

by eshamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Layne Sohun
November 01, 2014

A more pleasant buying experience! Layne Sohun hustled to make the purchasing process easy and expedient for me. His energy, competence and humor-filled personality were refreshing aft More

by mycarcomm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Layne Sohun
Nov 04, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for taking the time to complete the survey here on DealerRater. We pride ourselves in making your car buying experience here at Estate Motors a smooth process. We are glad to hear that yours was no exception . We would like to welcome you to the Estate Motors family and look forward to a long happy relationship. Please feel free to contact us with any concerns you might have and know that we are readily available to answer any questions that might come up. Sincerely, Bob Federico

October 25, 2014

Delightful New Car Experience How often do you hear about dealers not treating customers right! Well let me tell you nothing can be further from the truth with Estate Motors. As a More

by jbranca35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Anzalone
Oct 29, 2014 -

Mercedes-Benz of Goldens Bridge responded

Hi Joe! So glad to hear that your experience with us continues to be great! We really try our best to give our customers a stress free, no hassle experience when making a decision on their next vehicle. Whether it is buying, leasing or just servicing your car, we feel that you have every right to an experience that is second to none. We thank you for your loyalty and we look forward to continuing to have such a wonderful relationship! Sincerely, Bob Federico

October 06, 2014

Dishonest Salemanship I am writing this message in such disbelief of the level of service I received at Estate Motors in Goldens Bridge, NY. The lack of integrity for the More

by Mikematisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Layne Sohun
September 27, 2014

A Pleasure to Deal With!!! Having delt with many dealerships in my lifetime my Estate Motors, Inc. experience was undoubtedly the very best. The entire experience was a pleasur More

by iamTonyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Layne Sohun, Kevin Hebert
Sep 29, 2014 -

Mercedes-Benz of Goldens Bridge responded

I am so glad that your friend recommended Estate Motors to you and that it was worth your drive! Kevin Hebert is an invaluable member of our team here at Estate. Kevin is extremely knowledgeable regarding our inventory. He is very patient and willing to answer any questions you might have. Layne is also very good and works hard to make your experience here as enjoyable as can be and Anthony does a great job at explaining the various maintenance options and closing the deal. I hope you enjoy your new vehicle and would like to welcome you to the Estate Motors family! Sincerely, Bob Federico

September 10, 2014

Certified Used We were very happy with our experience at Estate Motors. They had the car I'd been searching all over for with less mileage at a better price than oth More

by kbonnem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Robert Cinelli
Sep 11, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you for your response to our survey. We aim to please and take pride in our no pressure sales department. We treat our customers like family here and we look forward to a wonderful relationship with you here at Estate Motors. Welcome to the family! Sincerely, Bob Federico

September 07, 2014

Above & Beyond Let me start by saying the leval of professionalism is second to none. We started looking for a car for my wife back in May even after another dealer More

by Bwalker1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Binette, Anthony Anzalone, Layne Sohun
Sep 11, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you Brian, for responding to our survey here on DealerRater. It makes us very happy when a customer is so pleased with a purchase. We all strive to make it a pleasurable experience from the very beginning of your shopping through the purchase and delivery. We are so glad to hear that your wife's birthday and her wonderful gift put a smile on her face! Sincerely, Bob Federico

September 03, 2014

Great Experience I have purchased many cars in my lifetime, but never had an experience like this. I could not be happier. I worked with Justin and he was very knowl More

by janet.barry99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Justin DeAngelis
Sep 04, 2014 -

Mercedes-Benz of Goldens Bridge responded

Hi Janet! I am so glad to hear you had a great experience here at Estate Motors. Justin is very good at giving the customer the very best buying experience. He knows our product line very well and is very attentive to detail both during your shopping experience and during the delivery of your new vehicle as well. On behalf of Justin and the entire Estate Motors team, I would like to welcome you to the family! Sincerely, Bob Federico

August 22, 2014

new car purchase When I went to Estate Motors I knew what I wanted but was not sure which dealer I wanted. My conversation started with Bob Federico an was later joine More

by Arthur Sine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Anzalone, Robert Federico , Robert Cinelli
Aug 26, 2014 -

Mercedes-Benz of Goldens Bridge responded

Hi Arthur! Thanks so much for responding to our survey. We look forward to a long-lasting relationship with you here at Estate Motors. Our sales and service department are always working hard to give our customers the very best in customer care and we are thrilled to hear you have already had such a positive experience in the short amount of time we have had together. Good luck with your new vehicle and please know that I am always available if you ever have any issues or concerns. Sincerely, Bob Federico

August 19, 2014

Best Salesperson/Friend...........Layne. I was looking for my dream car and almost made a mistake in purchasing a ML350 at Greenwich, CT. The experience I encountered in Greenwich was somethi More

by rosafc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Sohun
Aug 20, 2014 -

Mercedes-Benz of Goldens Bridge responded

Thank you so much for your response to the survey. I am very happy to welcome you into the Estate Motors family. Layne, like all our salespeople, is very knowledgeable and strives to give his customers his undivided attention throughout the entire buying experience. We pride ourselves in taking care of our customers from the moment they walk in to our showroom and it doesn't end with the sales department. You will find our service department to be as concerned with giving you the best experience possible as well. I would like to add that you should feel free to contact me with any of your concerns or questions that may arise. Sincerely, Bob Federico

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