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Mercedes-Benz of Grapevine
Grapevine, TX
1,974 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,974 reviews
May 10, 2025
Jake was fantastic and very helpful. We purchased the car from a different state and he was responsive when we requested additional videos. He managed our expectations throughout the pro We purchased the car from a different state and he was responsive when we requested additional videos. He managed our expectations throughout the process and made our car buying one of the easiest that we've experienced to date. We would do business with Jake and Mercedes of Grapevine again in a heartbeat, even drive another 1600 miles to buy a car from the again. Thanks Jake for the great work! More
by SK
Employees Worked With
May 10, 2025
I had an amazing experience purchasing my new Mercedes CLE53 AMG, thanks to the outstanding team of Basel and his manager Kal. From the very first interaction, Basel was professional, knowledgeable, and t CLE53 AMG, thanks to the outstanding team of Basel and his manager Kal. From the very first interaction, Basel was professional, knowledgeable, and truly went above and beyond to make the process smooth and enjoyable. He made sure every question was answered, took the time to understand exactly what I was looking for, and delivered with incredible attention to detail. Kal was equally impressive—supportive, transparent, and committed to making sure I was completely satisfied with my purchase. Together, they made what could have been a stressful process feel exciting and seamless. Their teamwork, honesty, and dedication to customer satisfaction set a new standard. I’m absolutely thrilled with my CLE53 AMG and highly recommend Basel and Kal to anyone looking for not just a luxury car, but a luxury experience from start to finish. More
by tawabsalehzada
May 10, 2025
Mercedes Benz at Grapevine Avondale was great to work with. Process was smooth.Adam was very patient and helped through out. with. Process was smooth.Adam was very patient and helped through out. More
by Ravi Sembeti
May 10, 2025
Val was very attentive from start to finish. She initially called me to give me an evaluation of my vehicle and suggested the interest of trading it in. While I struggled with much understanding She initially called me to give me an evaluation of my vehicle and suggested the interest of trading it in. While I struggled with much understanding of how certain things work with trading in my car she took her time to explain in terms that I could understand. I highly recommend if you go in to purchase a vehicle Val is the person to go to. More
by Sqdixon
Employees Worked With
May 05, 2025
Marcos was wonderful. He was knowledgeable and helpful making our experience smooth and effortless. We would highly recommend working with Marcos. He was knowledgeable and helpful making our experience smooth and effortless. We would highly recommend working with Marcos. More
by Melissa
Employees Worked With
May 05, 2025
From the beginning Chase made this experience a 10/10! He was super helpful and got everything done super quick. The whole process was stress free and overall a great experience! He was super helpful and got everything done super quick. The whole process was stress free and overall a great experience! More
by Casey Herrera
Employees Worked With
May 01, 2025
Terrible experience, terrible service from this sales guy and will never recommend doing business here and will never recommend doing business here More
by John
Employees Worked With
April 30, 2025
Very helpful Answered all for the questions Found the car we wanted and had a good test drive car we wanted and had a good test drive More
by Steve
Employees Worked With
April 29, 2025
Jake is the best! From start to finish the buying experience was smooth, professional, efficient, and pleasant, which I did not have experienced in another dealership From start to finish the buying experience was smooth, professional, efficient, and pleasant, which I did not have experienced in another dealership. Jake responded to our online request promptly, had the car ready for viewing and testing when we arrived, he also arranged the new car to be delivered to our home. I had the absolute pleasure of working with Jake Myers. More
by C Daniels
Employees Worked With
April 29, 2025
I recently purchased a vehicle from Grapevine Mercedes and I couldn’t be happier with the experience. From the moment I walked in, Chade made me feel welcome and taken care of. They were knowledgeable, pa and I couldn’t be happier with the experience. From the moment I walked in, Chade made me feel welcome and taken care of. They were knowledgeable, patient, and never pushy—exactly what you hope for when making a big purchase. They listened to what I was looking for, walked me through several options, and answered all of my questions without any pressure. They even helped me get a great financing deal and took the time to make sure I understood everything before signing. The entire process was smooth and stress-free. If you’re in the market for a new or used car, I highly recommend asking for Chase. He truly went above and beyond! More
by Dylan
Employees Worked With
