Mercedes-Benz of Honolulu

I had a great experience and was completely satisfied. I was given a loaner to use and I felt that the service department addressed all my concerns and kept me updated regarding the repair. I was given a loaner to use and I felt that the service department addressed all my concerns and kept me updated regarding the repair. More

Service experience Mercedes Honolulu Jeff DeCorte is an excellent service representative. Fair and clear on work to be done on car. Pretty smooth service experience. Would go back agai Jeff DeCorte is an excellent service representative. Fair and clear on work to be done on car. Pretty smooth service experience. Would go back again. More

Very satisfactory experience My service at my dealership is exceptional. My service writer always takes care of us. The dealership is modern, clean and welcoming. No further co My service at my dealership is exceptional. My service writer always takes care of us. The dealership is modern, clean and welcoming. No further comment needed More

Outstanding First Class Service Mahalo to Mr. Warren Ishii for his Awesome Outstanding help, assistance, and service. The shuttle drivers were top notch professionals as well. Than Mahalo to Mr. Warren Ishii for his Awesome Outstanding help, assistance, and service. The shuttle drivers were top notch professionals as well. Thank you for the First Class service as always! More

Air Bag Maintenance The entire team exhibited professionalism. My service adviser Jeff was extremely competent and insured that my experience was pleasurable and he was The entire team exhibited professionalism. My service adviser Jeff was extremely competent and insured that my experience was pleasurable and he was sensitive to making the process convenient.. More

I Love Mercedes-Benz Honolulu! I have been a Mercedes-Benz owner for over 20 years and not once have I been dissatisfied with how the service is handled from the sales floor to the I have been a Mercedes-Benz owner for over 20 years and not once have I been dissatisfied with how the service is handled from the sales floor to the service department! The quality and service of Mercedes-Benz far surpasses any other car in it's class! When the new GLE came out, I knew that I had to have it! Dale Payson assisted me from start to finish and he upholds the Mercedes-Benz high quality customer service standard! He listened to our needs, has extensive knowledge in Mercedes-Benz cars and history, has a great personality, quick to respond and has great follow up! I highly recommend Mercedes-Benz of Honolulu and ask for Dale! Mahalo to Mercedes-Benz Honolulu and Dale for making my experience an exceptional one! More

Happy Customer I received good service whenever I have my car serviced. It's all about people and how they go out of their way to be so helpful.. The service is I received good service whenever I have my car serviced. It's all about people and how they go out of their way to be so helpful.. The service is great, More

Fenomenal experience This my very first time ever buying a Mercedes Benz car and it was truly great. Lito was the sales man that helped me and he was great he explained an This my very first time ever buying a Mercedes Benz car and it was truly great. Lito was the sales man that helped me and he was great he explained any tough questions I had to ask and he was very friendly. I've bought a few cars in my life but this truly one to remember given that I am young and many dealerships I've been to have token advantage of me because my lack of knowledge on buying cars but Lito treated me like family. Thank you again Lito for all your help. More

Bill Harris helped us graciously through very step in picking out the right car specific to my needs. I love that he gave me the courage to buy a "red" car!!!! I helped us graciously through very step in picking out the right car specific to my needs. I love that he gave me the courage to buy a "red" car!!!! I am very appreciative. More

Had a flat tire, called Robert Lee. Manny & Robert made replacing my flat tire painless. I was at work within an hour of stopping on the side of the road with the spare put on & going Manny & Robert made replacing my flat tire painless. I was at work within an hour of stopping on the side of the road with the spare put on & going to the Mercedes dealer to drop off my car. More