Mercedes-Benz of Honolulu
Honolulu, HI
Filter Reviews by Keyword
By Type
Showing 725 reviews
Safety inspection and service Been dealing with dealership since arrival on Oahu, excellent service manager, grateful for the rapport and length of service with same manager, true Been dealing with dealership since arrival on Oahu, excellent service manager, grateful for the rapport and length of service with same manager, true of sales service as well. More
MBZ GL450 service Jeff did a great job in helping us get our GL450 back on the road. Fortunately we had the Zurich extended warranty which paid for the repair. Jeff did a great job in helping us get our GL450 back on the road. Fortunately we had the Zurich extended warranty which paid for the repair. More
recall completion Thanks to Jeff and the crew fir quick and efficient service. I sporeciate you all getting me out in time for my pm shift. Mahalo nui loa Thanks to Jeff and the crew fir quick and efficient service. I sporeciate you all getting me out in time for my pm shift. Mahalo nui loa More
Make Howard Bishop President Our experience at Mercedes Benz was great. Howard treated us great and was super professional. We can see why your business does well, and it's becau Our experience at Mercedes Benz was great. Howard treated us great and was super professional. We can see why your business does well, and it's because you have sales people like Howard Bishop. We hope to someday return for a Mercedes-Benz. Aloha, Scott and Makiko More
Warranty Extension I was having problems with my fuel pump and received the warranty extension for that part, thanks to the excellent service my vehicle was done in a da I was having problems with my fuel pump and received the warranty extension for that part, thanks to the excellent service my vehicle was done in a day! More
Thank you to Warren Brought my CLS in for B1 service and found out that the air suspension wasn't not working properly. They needed to order parts and Warren arranged fo Brought my CLS in for B1 service and found out that the air suspension wasn't not working properly. They needed to order parts and Warren arranged for a loaner from enterprise because they had no loaner cars available. Since they had to order parts they had the car for about 1 week so it was a great help for me. Thank you Warren More
**2008 E350 MB Wagon** I couldn't ask for better customer service. Warren has to be the best Service Tech in the business. Totally stress free shipping our cars to and fro I couldn't ask for better customer service. Warren has to be the best Service Tech in the business. Totally stress free shipping our cars to and from Honolulu. More
Excellent customer service. We are a Mercedes Benz customers since 2004 These are 3rd Mercedes Benz car we owned., Due to customers service and quality of excellent uncomparable We are a Mercedes Benz customers since 2004 These are 3rd Mercedes Benz car we owned., Due to customers service and quality of excellent uncomparable from other dealership that is why we love to buy Mercedes Benz. More
Awesome They did an exceptional job with my car and gave my C350 a nice bath. I would recommend this dealership to any of my friends. They did an exceptional job with my car and gave my C350 a nice bath. I would recommend this dealership to any of my friends. More
Welcoming Came in due to a factory recall. From my first call of scheduling the appt to paying for any other work I requested...every person I came in contact Came in due to a factory recall. From my first call of scheduling the appt to paying for any other work I requested...every person I came in contact with made me feel welcomed. I requested a loaner which helped tremendously as I have important appts through out the day. I had my daughter with me when picking up my car and she texted her husband as we were waiting in the lobby to let him know this place was "SO" friendly! Note: they are in the market to buy a new car. Mahalo, More