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Mercedes-Benz of Huntsville
Huntsville, AL
624 Reviews
When you buy or trade with Mercedes-Benz of Huntsville, you can rest assured that you’re getting an industry tested and approved Mercedes. Birmingham, Huntsville, Florence, and Nashville residents come to our lots for our unmatched customer service and competitive rates. Since opening our doors, Mercedes-Benz of Huntsville has remained an automotive leader in the community by maintaining a solid commitment to you, our customers, and offering a large selection of Mercedes-Benz vehicles with ease of purchase.
Whether you are in the market to purchase a new Mercedes-Benz, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mercedes-Benz of Huntsville will get you into the automobile of your choice.
Mercedes-Benz of Huntsville's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules. You could be much closer than you think to a brand new Mercedes! Birmingham and Huntsville customers can attest to how we do business. Give us a call today for competitive pricing and automotive maintenance. Contact us at 866-286-6240 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 624 reviews
March 26, 2013
Wonderful customer service! Very polite and attentive. I would reccomend this dealership to anyone who is looking for a new or used vehicle. Hands down best service in Huntsville, AL. would reccomend this dealership to anyone who is looking for a new or used vehicle. Hands down best service in Huntsville, AL. More
by kalarae12
Helpful February 27, 2012
I received an advertisement from Mercedes Benz of Huntsville for "Pre-owned Prepaid Maintenance". I called the number given - the operator stated Josh Pollard handled this, he was in a meeting and s Huntsville for "Pre-owned Prepaid Maintenance". I called the number given - the operator stated Josh Pollard handled this, he was in a meeting and she would leave a message for him to call me. Four hours later, since he had not returned my call a called again. I was connected to "Maintenance Service". I was told someone would call me "right away". No one called. I call once again. After nine hours I do believe your dealership is NOT interested in my business. I never had a problem getting return calls when buying a car from you. In 1988 I bought my first Mercedes form the Huntsville dealership. Over the years I purchased 4 more Mercedes. I have a 2007 S550. I do not think I can trade with a dealership who will not return phone calls and Franklin, Tn. is a long way to go for service. At least they will return calls. James Sanford More
by jim1932
Employees Worked With
josh pollard
January 28, 2012
Sold me two lemons. had to take the car in for repairs less than a month of purchase. quoted me on the repair and ended up being 35% over the what the promised me. they are will rob you do not use them f less than a month of purchase. quoted me on the repair and ended up being 35% over the what the promised me. they are will rob you do not use them for any thing. More
by mercedeshuntsvillesucks
Employees Worked With
Ron
July 21, 2011
I was told by Mercedes Benz of Huntsville that my 1999 SLK 230 w/70,000 miles on it (that has always been garaged, btw) needed $4000 worth of work. Before I took it to get that much work done, I decided t SLK 230 w/70,000 miles on it (that has always been garaged, btw) needed $4000 worth of work. Before I took it to get that much work done, I decided that I needed a second opinion. David Ashley Garage provided it and told me that he had just inspected my car and it was basically BRAND NEW. I will never go to the Huntsville Mercedez Benz dealer (or NIssan, they are the same people) again. I also CERTAINLY won't buy any vehicles from them EVER because they are NOT HONEST. More
by chefhelen
Employees Worked With
Anyone in the service department
