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Mercedes-Benz of Lafayette

Lafayette, LA

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rated
146 Reviews

6142 Johnston St.

Lafayette, LA

70503

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Showing 146 reviews

February 03, 2022

Great Dealership, Great Sales Experience. I purchased my car sight unseen, out of state and everything was exactly as depicted. No nasty surprises, nothing. Stephanie and team delivered a great experience, More

by Alpiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner, Chassidy Forestier, Paul Kaleel
October 26, 2021

I Asked two questions. I was provided a can response to one. I found this unacceptable. More

by Dbrlw03
Recommend Dealer
No
Employees Worked With
Michelle LaPorte
October 16, 2020

I appreciate how Chad facilitated my service. It was painless. It was consistent with the routine excellence, but also reflected added concern and effort during the generally stressful times we are expe More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
October 08, 2020

i received exceptional Customer Service definitely something to be mocked by other dealerships the staff was SUPER courteous and professional but yet very friendly Marcelle and Ms Kim and the man that More

by Chastity Hamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelle at the payment Counter , Lester Jones, Kim Couvillion
October 02, 2020

The facility is amazing and very clean. The entire staff is very friendly and professional! I wouldn’t want to take my vehicle anywhere else. More

by bseaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad, Kim Couvillion
October 01, 2020

Excellent dealership with excellent service! The manager Pat was so helpful. Ms. Jenn helped choose the perfect car. Mitch helped me with getting it fixed and with insurance! More

by Marilynkayrandolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch, Jennifer Fann, Kim Couvillion
September 30, 2020

Purchased my Mercedes a few days ago. Our sales representative (Rocky) was extremely patient and helpful with us as we tried to decide on what options we wanted. I would highly recommend going to M More

by thenetsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky
September 28, 2020

Everything was great. No problems whatsoever. All done with courtesy & prompt attention. The wait wasn’t long, however snacks & drinks were available if needed. Thanks! More

by ccedars1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
September 25, 2020

The service was great. Forgot the man at front desk name. He was a great helping me connect to my app. Then escorting us to service to have car seat checked. Chad Leblanc wax also a heat help. Service w More

by A Celestine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad leBlanc
September 13, 2020

The Sales Associate (Jennifer) was a pleasure to deal with , the Manger and the Finiance Manager went out their way to make a perfect deal . The Dealership is super clean ! This was a Beverly easy deal t More

by hdfreak2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finiance Manager Paul Kaleel, Wayne Skinner, Jennifer Fann
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