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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
366 Reviews
Call Service Center (610) 967-0788

366 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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May 03, 2025

The service at this dealership has always been excellent. We have used this dealership for quite a few years, through a number of sales and service procedures. They go above and beyond to meet your needs. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis Olive
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May 01, 2025

Excellent service team, could not be happier with the experience and quality of the work. More

by RichardMajor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis
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May 01, 2025 -

Mercedes-Benz of Lehigh Valley responded

Here at Mercedes-Benz of Lehigh Valley, we always value and appreciate our customers' feedback. Thank you, Richard!

April 30, 2025

Excellent prompt service Could not be happier Ray was more than helpful getting me a loner car and keeping me updated on my car More

by Paulmm434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
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Apr 30, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Ray provided excellent service and kept you updated at Mercedes-Benz of Lehigh Valley, Paul. Thank you for sharing your experience, and we're glad we could assist with a loaner car!

April 27, 2025

Service team does a thorough and thoughtful inspection. They gave me accurate estimates and timeliness. They offered me a laoner but I asked for an office to hold meetings. And they obliged. It was a More

by Tom F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
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Apr 29, 2025 -

Mercedes-Benz of Lehigh Valley responded

Tom, we're delighted to hear that our service team at Mercedes-Benz of Lehigh Valley provided you with such a comprehensive and accommodating experience. Thank you for your continued trust in us over the years!

April 25, 2025

Excellent service. Juan is a true professional! Very satisfied with the entire experience from start to finish More

by akeiserdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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Apr 25, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Juan provided you with excellent service at Mercedes-Benz of Lehigh Valley. Thank you for sharing your satisfaction with us!

April 25, 2025

Kind. Courteous. Conscientious. Thorough. Great communication. Quick. Fixed issue with transmission. Definitely recommend. Definitely go back. More

by hbh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Apr 25, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Lehigh Valley! Thank you for recommending us, and we're glad we could resolve the transmission issue efficiently. Looking forward to your next visit!

April 25, 2025

Always prompt, courteous and professional. Staffing is always helpful and knowledgeable about their products. Won't go anywhere else! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Sell in service department
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Apr 25, 2025 -

Mercedes-Benz of Lehigh Valley responded

Tony, we're delighted to hear that our team at Mercedes-Benz of Lehigh Valley has consistently provided you with excellent service. Thank you for your loyalty and kind words!

April 25, 2025

Juan and staff were very welcoming, professional, personable, and new their products and services very well More

by Derek and Rose Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 25, 2025 -

Mercedes-Benz of Lehigh Valley responded

Derek and Rose, we're delighted to hear that Juan and the team at Mercedes-Benz of Lehigh Valley provided such a welcoming experience. Thank you for sharing your positive feedback!

April 24, 2025

Very communicative and thorough. Appreciate Rick staying in touch throughout my recent service visit in Lehigh street More

by morroneejm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 25, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Rick provided excellent communication during your service visit at Mercedes-Benz of Lehigh Valley. Thank you for sharing your experience with us!

April 23, 2025

Always a good experience here for service. Rick is wonderful- very knowledgeable and helpful. Explains everything and I trust him! More

by Virginia.seifried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Mercedes-Benz of Lehigh Valley responded

Virginia, we're delighted to hear that Rick has been providing you with knowledgeable and trustworthy service at Mercedes-Benz of Lehigh Valley. Thank you for sharing your positive experience!

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