Mercedes-Benz of Long Beach - Service Center

Nice place, good people Good service, workers are knowledgeable , all the problem with car is almost fixed, one thing more the lights on my door handles is bright enough, if Good service, workers are knowledgeable , all the problem with car is almost fixed, one thing more the lights on my door handles is bright enough, if you could fix right will be gladly appreciated. More

Great service Nick Ortiz took great care of us. Always a good experience at Long Beach Mercedes! The Service loaner was very convenient. Thank you very much! Nick Ortiz took great care of us. Always a good experience at Long Beach Mercedes! The Service loaner was very convenient. Thank you very much! More

15K maintenance & new tirres good explanation & service. Good communications on the order was conveyed to me in a timely manner! My son Joe was allowed to pick up the car while I good explanation & service. Good communications on the order was conveyed to me in a timely manner! My son Joe was allowed to pick up the car while I was out of town. More

Always good service - Tidy always goes the extra mile to make you feel comfortable when you take your car for service and willing to accommodate and satisfy the needs . Al Tidy always goes the extra mile to make you feel comfortable when you take your car for service and willing to accommodate and satisfy the needs . Always calls to keep you updated. I rather drive to Long Beach instead of servicing the car near my home with the Torrance, South Bay dealership just because of the friendly welcoming, and particularly Taidy's excellent service. More

Caring representatives I brought my car in for service and the level of care from service representatives is outstanding! The communication was easy and the service was fast I brought my car in for service and the level of care from service representatives is outstanding! The communication was easy and the service was fast. More

No Complaints! From sales to service (including courtesy loan staff) MBLB is the best. Concerns are taken seriously. Repairs are handled with little down time and From sales to service (including courtesy loan staff) MBLB is the best. Concerns are taken seriously. Repairs are handled with little down time and everyone is so very friendly! I have dealt with Jesse Lopez in service the most and he is top-notch. I appreciate his attention to detail and commitment to his profession. More

Service reps are very friendly, aggressive. , makes you feel comfortable in what they do. They explain very well what needs to be done and not done. reps are very friendly, aggressive. , makes you feel comfortable in what they do. They explain very well what needs to be done and not done. More

Efficiently done Rebecca did a great job taking care of my needs. Service was done on time and it was very helpful to have a loaner car. Rebecca did a great job taking care of my needs. Service was done on time and it was very helpful to have a loaner car. More

Long Beach Mercedes Dealer - Maintenance Visit - June 2018 I visited the dealership this week for three items of non routine maintenance and was pleased with the promoted service of the staff and especially of I visited the dealership this week for three items of non routine maintenance and was pleased with the promoted service of the staff and especially of the service from Rebecca Lee, the service adviser. Rebecca is a great communicator and works hard to understand the issues and get them repaired as soon as possible. I would highly recommend her as a service adviser for any potential customers. The service items I requested this visit were completed in the timeframe discussed without any additional items added or recommended. More

Excellent and efficient service. I had a recall service and everyone I cam did n contact with was professional, courteous and on time. My service person was except as my interaction w I had a recall service and everyone I cam did n contact with was professional, courteous and on time. My service person was except as my interaction with Steve Sweis, who consistently exhibits the highest of professionalism. More