Mercedes-Benz of Long Beach - Service Center

Nick is a 10++ for customer service. He always goes above n beyond expectations.. he deserves a big raise. Highly recommend him to my friends n beyond expectations.. he deserves a big raise. Highly recommend him to my friends More

Nick did an outstanding job getting us in and out. Nick always works with getting our vehicle in and out for service, as well and having a loaner ready for us, as he understands our circumstances of l Nick always works with getting our vehicle in and out for service, as well and having a loaner ready for us, as he understands our circumstances of living on Catalina Island. More

My service manager, Colby, and technician, Danally, really exceeded my expectations. Both went above and beyond to ensure I had the best customer service/ car servicing I could get. Very grateful I was really exceeded my expectations. Both went above and beyond to ensure I had the best customer service/ car servicing I could get. Very grateful I was able to work these fine gentleman! More

Always a Great Experience Clear explanations, quick turnarounds, quality loaner cars. All of this order and efficiency among the chaos of the construction site orchestrated by Clear explanations, quick turnarounds, quality loaner cars. All of this order and efficiency among the chaos of the construction site orchestrated by Christian and the rest of the LB MBZ service department. More

Outstanding Service I can always expect excellent service at Mercedes-Benz of Long Beach. Honest assessment and courteous treatment is much appreciated. Colby Shaffer is I can always expect excellent service at Mercedes-Benz of Long Beach. Honest assessment and courteous treatment is much appreciated. Colby Shaffer is the best, More

Great service They took very good care of my care and gave me a clean, nice rental to use. The concierge service worked well too. Thank you! They took very good care of my care and gave me a clean, nice rental to use. The concierge service worked well too. Thank you! More

Post sale service Car was repaired quickly and the service was excellent. The car had a bad rattle and they repaired by replacing the dash cover. Colby was great to dea Car was repaired quickly and the service was excellent. The car had a bad rattle and they repaired by replacing the dash cover. Colby was great to deal with. He was easy to contact and friendly to deal with. . More

It was a pleasure working with Tony Calderon. I appreciate it when they tell you what services you should think about doing, but no pressure. appreciate it when they tell you what services you should think about doing, but no pressure. More

Had a 7.30 appointment. Everything went smoothly. Rented a loaner while my car was being serviced. Everyone very efficient and came away very satisfied. They finished my Everything went smoothly. Rented a loaner while my car was being serviced. Everyone very efficient and came away very satisfied. They finished my service in about three house and washed my car at the end. More

Nick was easy and pleasant to work with. The only glitch was I had to reach out to him to learn the status of my car several hours after I had left it. was I had to reach out to him to learn the status of my car several hours after I had left it. More