Mercedes-Benz of Marin
San Rafael, CA
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165 Reviews of Mercedes-Benz of Marin
Great Experience We just purchased another car at RAB, and were fortunate enough to work with Fred Scherer. Found him by checking recommendations on Yelp, and he exce We just purchased another car at RAB, and were fortunate enough to work with Fred Scherer. Found him by checking recommendations on Yelp, and he exceed the high expectations those reviews set. He was very friendly and pleasant, exceedingly diligent and helpful, and thoroughly professional. This was our second purchase from RAB in the last 18 months, and we simply recommend this dealer without reservations. The sales person we had worked with the last time was no longer there, but Fred did a wholly admirable job, making the experience very pleasant, efficient and fair. Service at RAB (soon to be called Mercedes of Marin) has been excellent in all respects and very helpful, as well. More
Everything fixed everything is resolved as we got together and found an alternative solution for the previously noted issues. looking forward to hearing positive feed everything is resolved as we got together and found an alternative solution for the previously noted issues. looking forward to hearing positive feedback from others. More
RAB Motors & Barry Flores ?? Barry Flores and his team at RAB motors put everything in order for our purchase. We first worked with a dealer in SF for a vehicle and financing but Barry Flores and his team at RAB motors put everything in order for our purchase. We first worked with a dealer in SF for a vehicle and financing but found that Barry was much more accommodating and communicative and that's what we were looking for. We waited for the right color, make and model to arrive and it was without any pressure in the meantime to get us into a vehicle that we didn't specify. Overall a great experience for our second Mercedes for our family, and our first from RAB motors. More
Pleasant Experience Buying a car is sometimes a necessary thing, but in my experience, is typically an unpleasant, time consuming event. However, my experience at RAB was Buying a car is sometimes a necessary thing, but in my experience, is typically an unpleasant, time consuming event. However, my experience at RAB was actually quite different. Everyone that my husband and I dealt with were very professional and provided great service. We left with a new car after about 3 hours feeling satisfied with our purchase. More
absolutely awesome and especially if you are an ex pat. I am a UK citizen who has been in the USA for 7 months and needed to lease a car for 2 years. I was either turned down or given hugely inflated quo I am a UK citizen who has been in the USA for 7 months and needed to lease a car for 2 years. I was either turned down or given hugely inflated quotes by several famous marques and then I was recommended to go to Price Jessup at RAB Mercedes in San Rafael. Price was amazing and I now have a superb C class Mercedes at a fabulous rate. I recommend this dealer 100%. More
Mercedes GLAwesome! My wife, daughter, son and I went to RAB Motors to renew our lease this morning. Jerry Malone was our Sales Consultant. I had only 1 thing that i wan My wife, daughter, son and I went to RAB Motors to renew our lease this morning. Jerry Malone was our Sales Consultant. I had only 1 thing that i wanted to accomplish: A low monthly payment on a reliable family car. Jerry showed me several options within my price range and even (get this) drove my kids around on the Golf Cart as we shopped the car lot (The kids loved it). We settled on a 2015 Mercedes GLA45!!! He was a perfect salesman and gentleman. Bottom line, we left happy! I'm a proud second generation Mercedes owner, and after our experience my kids may continue the legacy! More
Magnificently professional. RAB had the exact vehicle I was looking for and managed my trade in and the sale of the new car in less than 3hrs. They were fully attentive and addre RAB had the exact vehicle I was looking for and managed my trade in and the sale of the new car in less than 3hrs. They were fully attentive and addressed all of my requirements and needs. Each step of the process was handled with professionalism and skill. More
RAB Motors Price was so helpful, honest and kind throughout the car buying process, it was a seamless experience! He was able to provide me with market data and Price was so helpful, honest and kind throughout the car buying process, it was a seamless experience! He was able to provide me with market data and metrics to make an informed decision. More
Big Job, big cost, really??? I brought my car in for extensive work, so I knew I would be paying a great deal, but work needed to be done. One of the job was the power seats. I I brought my car in for extensive work, so I knew I would be paying a great deal, but work needed to be done. One of the job was the power seats. I left my car for the entire day for a good diagnostic and work. I got a call with an estimate, I decided I would not have the power seat repaired at the time, the cost was too exorbitant (1400 dollars). The technician said there were a lot of wires down there, motors, blah blah blah.. I picked up my car and took it home. The detail fellows did and outstanding job, the car looked new... thanks guys. So, here's where the experience went south. RAB has a professional staff, very, thorough, even the car wash and details was great. The job I had done, no complaints. The cost was high, but you get what you paid for... again, no complaints, I was satisfied. A few months has gone by, I still need to have the power-seat repairs. I just cant wrap my mind around the cost... outch. I decided to do the work myself. I did my homework, it wasn't too difficult, a few bolts, unplug wires and replace the motor. I visited a MB forum on-line, where other MB owners share their MB experience. Turns out, another fellow had the same exact problem with his power seat. I read further to discover, he checked a fuse and found it to be the culprit. A fuse??? I checked mine and lo and behold, a fuse!!! RAB was going to charge me over 1400 dollars for a fuse. I want to believe that this professional, detailed oriented repair service organization would not stoop to the level of dishonesty, but because they are so detailed oriented, I cannot believe this was something they did not discover... it would be the first thing they should have checked, process of elimination, before you get down to "all those wires, motors, blah, blah, blah"... I dont think I will be taking my car there again... More
This is the best dealership for Mercedes in the bay area,we highly recommend it if you are looking to buy a car. Jerry is the most accommodating sales person we ever dealt with, courteous, knowledgea area,we highly recommend it if you are looking to buy a car. Jerry is the most accommodating sales person we ever dealt with, courteous, knowledgeable. More