Read Reviews Mercedes-Benz of Massapequa

Mercedes-Benz of Massapequa

Mercedes-Benz of Massapequa

101 East Sunrise Highway
Amityville, New York 11701


Sales: (631) 789-6666
Service: (888) 463-2621
Parts: (888) 819-2759

Mercedes-Benz of Massapequa
Manufacturer: Mercedes-Benz

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  • Customer Service:

    4.6
  • Quality of Work:

    4.8
  • Friendliness:

    4.7
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 99 reviews

4.7

4.7 out of 5

190 lifetime reviews

Mercedes-Benz of Massapequa

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Certified: Mercedes-Benz of Massapequa

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Mercedes-Benz of Massapequa has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Mercedes-Benz of Massapequa

About Mercedes-Benz of Massapequa - New & Used Luxury Car Dealership on Long Island

If you're going to buy a new Mercedes-Benz at Mercedes-Benz of Massapequa, serving Hungtington, Smithtown, Long Beach and Amityville, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.

Mercedes-Benz of Massapequa, located at 101 E. Sunrise Highway, Amityville, NY 11701 Massapequa, New York is happy to tell you that we've been serving the Hungtington, Smithtown, Long Beach and Amityville area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Mercedes-Benz models, but used cars, service and auto repairs and perhaps most importantly - Mercedes-Benz financing.

We hand pick each member of the Mercedes-Benz of Massapequa team for their high level of competency, vast knowledge base, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Mercedes-Benz of Massapequa a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.

Of course the best way to see for yourself the distinct experience you'll have at Mercedes-Benz of Massapequa is to explore our new Mercedes-Benz models; used cars; service department; financing; certified car parts and, of course, our showroom located at 101 E. Sunrise Highway, Amityville, NY 11701 Massapequa, New York.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:30 AM - 4:30 AM

Sunday: Closed


Parts

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Cable TV Rental Car Service Onsite
Children's Play Room Shuttle Service
Customer Lounge Area State of the art 80 inch Media Center - You have to see it to believe it
Drive-In Service Valet Parking
Free Gourmet Coffee and Herbal Teas Vending Machines
Delicious Deli Wraps and Fresh Salads Daily Regulation Sized Pool Table - Lots of Fun!!
Free Mercedes-Benz Loaner Cars Play Station Gaming System
Free WiFi - 5 dedicated Routers On site Manicurist
Parts Boutique On Site Shoe Shine
Pet Friendly Full Sized Gym

Ronjudis
4/30/2013 8:24:33 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Ceravino
Chris Ceravino
Kevin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Massapequa:

I RONNIE SCOTT RATED THIS DEALERSHIP WITH A ( 5 ) BECAUSE OF THE OUTSTANDING AND EXCEPTIONAL KNOWLEDGE OF TWO OF YOUR MECHANICS CHRIS AND KEVIN. JOHN CERAVINO WAS VERY INSTRUMENTAL WITH GETTING THE WORK DONE. THE HOSPITALITY AT THIS DEALERSHIP IS ALWAYS WARM AND FAR GREATER THAN ANY OTHER I HAVE BEEN TO.

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barbie300z
4/17/2013 12:41:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg GalardiGreg Galardi
Hank WolozHank Woloz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Massapequa:

This is my second time leasing my car from this dealership. Both times I had nothing but excellent experience. My sales consultant and finance manager were super friendly, knowledgeable and efficient. The dealership itself is super clean, modern, and a very nice place to do deals. I will definitely recommend this dealership to my friends and family.

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Gdegeorge6
4/3/2013 9:33:16 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony SpinelliAnthony Spinelli
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Massapequa:

Anthony Spinelli was an absolute pleasure of a salesman. He went above and beyond to ensure that we had a great experience, and we would absolutely recommend this dealership to anyone in the market for a Mercedes-Benz.

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acorrea12
4/2/2013 8:32:37 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris LobaChris Loba
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Massapequa:

Chris is by far the best man for the job, He is a super salesman. He made us 100% satisfied in every way, and he is very true to his word. I would recomend chris and mercedes benz of massapequa to anybody in the market. Thank you so much Chris, and we look forward to doing more business with Chris and the dealership in the future. 5 star service all the way.......... Erik & Anna

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edengrogan19
3/25/2013 9:46:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris LobaChris Loba
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Massapequa:

Chris Loba was professional, fair and courteous during our entire experience. He was such a pleasure to work with and went out of his way to make our experience the best possible. We did not purchase a Mercedes but if we ever do one day we would certainly consider working with this dealership again.

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Shannan618
3/21/2013 1:58:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg GalardiGreg Galardi
Hank WolozHank Woloz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Massapequa:

All my life I have wanted a Mercedes-Benz. I've dreamed about owning one of these cars. When I researched online one night, I was directed towards your site because of the low price offered on the C300. Hank was extremely helpful and patient with me. All the while the whole store was getting a computer upgrade. I've done this at my own place of employement and it is not fun. It is hard to perform your normal tasks when your computer system is not available. Hank Woloz did an "EXCELLENT" job. I was so happy when he brought me to my new car that I cried. He bent over backwards to make sure that my experience was one to remember and that I completely understood all the functions of the car. He even went the extra mile to make sure that we were able to get my husbands phone hooked up to the bluetooth. AMAZING! I couldn't be happier and I am looking forward to my first maintenance so that I can be treated like a queen. Greg Galardi was very informative and helpful in processing and helping me decide which financial plans suited my needs. "GREAT JOB" everyone. Thank you so much. I am now the HAPPIEST Mercedes owner on the Island.
Regards,
Stephanie A. Hannan

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VinhThai27
3/18/2013 12:27:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony SpinelliAnthony Spinelli
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Massapequa:

Although I only knew Anthony for a a few weeks, it felt like I knew him for years. This was my first car and he made the transition so smooth. He answered all my questions with patience and I felt very comfortable throughout the whole process. Not to mention that my monthly payments make my pockets comfortable as well. He's a good friend that will give you advice on what to get and not help you rationalize to get a better car and not make the monthly payments. I have recommended all of my family and friends to him and he definitely knows his stuff. HIGHLY RECOMMENDED!

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Tonyz2826
3/16/2013 3:44:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris LobaChris Loba
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Massapequa:

The best car buying experience I've ever encountered .. Made me feel very comfortable w/ my purchase Chris was great help and made me feel as if we knew eachother for years

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clipp99852
3/15/2013 10:47:32 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris LobaChris Loba
George MurdockGeorge Murdock
Peter PapadogiannisPeter Papadogiannis
Hank WolozHank Woloz
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Mercedes-Benz of Massapequa:

This is our third lease with Massapequa Mercedes. Although we did need to deal with more than one sales guy, they were all knowledgeable and helpful and a pleasure to work with. Each one took their time, and tried their hardest and succeeded to make buying the car a pleasurable experience. The way phone calls were handled is a different story. We were put in touch with Aja, and got her voicemail and left messages for her to call us back so we could take care of delivery. After at least 5 attempts on our part to get in touch with her, we never received a call back. Reception seemed to have a disconnect with getting us satisfaction. This is the first time we have had this issue, but it was frustrating, never the less. Hoping this issue doesnt carry over to service issues in the future. Sending out a big thank you to Hank, Peter and George for their help in setting us up with our new car! Cheryl and David

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Cimarron Po
3/14/2013 2:48:17 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris LobaChris Loba
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Massapequa:

Chris was really helpful in my purchased of a used car. He is so professional, accomodating and very much knowledgeable on his field. He gives honest opinion and is true to his words. Im not a rich man that most people comes to this dealership but he treated me with respect. Overall I am so happy with my purchased. And definitely I recomend Him and this dealership with anybody else.. Especial thanks to John too from financed that he works hard and helped me a lot to make the deal. I wished on my next purchased u guys can still give me the discount that u guys just did...!!! Big thanks to both of you...!!!

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