Mercedes-Benz of McKinney

Caution!!!! They will sell used cars that are known lemons! I bought a 2008 Lexus GX470 that I was assured was in great condition and in fact I was told that their mechanic wanted to buy the car but after he an I bought a 2008 Lexus GX470 that I was assured was in great condition and in fact I was told that their mechanic wanted to buy the car but after he and his wife looked at it closer they did not buy it. I was never told the reason. Shortly after buying it I had to put almost $1800 in the vehicle for suspension problems. I am now told that the car needs another $1200-$1800 in work for CV joints and CV axles. The carfax showed a wreck that they assured me was minor and said the car was impeccably maintained. Did not expect this kind of treatment from an MB dealership. I should have checked the reputation of the Sonic group of dealerships. They are much more interested turning a quick profit than in gaining a long term, repeat customer. More

Bradley Roberts goes above and beyond!!! I am completely amazed at my experience at Mercedes of McKinney! We pulled up and were immediately greeted by Bradley Roberts who completely made our I am completely amazed at my experience at Mercedes of McKinney! We pulled up and were immediately greeted by Bradley Roberts who completely made our car buying experience a pleasure. We had no idea what we were looking for but Bradley was very patient showed us everything and explained ALL our options. We went with a CPO and couldn't be happier. They detailed the car explained all the features and Bradley went a step further to help make sure the car was spotless and gave my two girls little teddy bears in the backseat just going a step beyond. At most dealers that's pretty much where the customer service ends when they hand you the keys....NOT with Bradley Roberts. Customer service begins after you drive away with your vehicle. More

Bought 2 cars in TWO DAYS! Came in for a tire. Bought a car bc Bradley Roberts made a deal I could not pass up. Next day he found a better deal on a BETTER car! Unreal. No o Came in for a tire. Bought a car bc Bradley Roberts made a deal I could not pass up. Next day he found a better deal on a BETTER car! Unreal. No one works this hard to make me happy. LOVE HIM> Love dealership. Who WORKS TO MAKE YOU HAPPY AFTER you buy a car???????????? Unreal. I am truly floored by the lengths this young man will go to to make his customer happy. Service Department is also top notch. And Manager of location is a dream. More

Bradley Roberts is simply OUTSTANDING Went in for a new tire. Left with a new car. Bradley made a deal I simply could NOT refuse. When I wanted another feature HE made it happen. Fr Went in for a new tire. Left with a new car. Bradley made a deal I simply could NOT refuse. When I wanted another feature HE made it happen. Friendly, warm and really really hardworking. Dealership is brand new. Gorgeous, huge and modern. Will be using again and again. More

Absolutely Amazing !! Mr. Bradley Roberts, totally Amazing! You were truly God sent to me and my husband Calvin Daniel Jr. Also, I'll like to mention Mason, Luis , Manj Mr. Bradley Roberts, totally Amazing! You were truly God sent to me and my husband Calvin Daniel Jr. Also, I'll like to mention Mason, Luis , Manjuel and Mr. Mike. Your kindness will always be remembered. Whatever you do in the future, Please don't get rid of Bradley Roberts. He will get the job DONE! A Job Well Done Bradley, brought us such Joy, To God be the Glory! I highly recommend Mercedes Benz of Mckinney to all my family and friends. Everyone was super outstanding !! Calvin & Sharon Daniel Proud owners of Mr. Benny More

GLS-550 We are grateful for Bradley's time and assistance with our purchase. We look forward to continued interaction with Mercedes Benz of McKinney in the fu We are grateful for Bradley's time and assistance with our purchase. We look forward to continued interaction with Mercedes Benz of McKinney in the future More

Bradley Roberts is a real CLASS ACT I recently purchased a new E-class from Bradley. I'm a single woman and the car purchasing process is usually something I hate doing. I had been to se I recently purchased a new E-class from Bradley. I'm a single woman and the car purchasing process is usually something I hate doing. I had been to several other dealerships looking for the right car. I looked at BMW, Audi and Cadillac...even had been in another Mercedes dealership. Everyone of them wanted to "push" me into the vehicle they thought was right for me. Bradley was different. He was patient as he showed me several cars and SUV's. He was attentive to my needs and helped me find the perfect car that met both my needs and budget. If you are shopping for a new car, go see Bradley. He cares before, during and after the sale. More

Superb Experience Bradley Roberts was great to work with as was the entire team from sales management (Steve) to finance. My circumstances were unique in that my wife Bradley Roberts was great to work with as was the entire team from sales management (Steve) to finance. My circumstances were unique in that my wife recently had surgery and was not able to really be out and about. The dealership bent over backwards to accommodate us and made the purchas transactions one of the easiest I have ever done! More

Great Dealership One word EXCELLENT!!! Dougwas wonderfuk with everything. I've looked for this vehicle 6-9 months and finally found the one. Can't forget the FINANCE D One word EXCELLENT!!! Dougwas wonderfuk with everything. I've looked for this vehicle 6-9 months and finally found the one. Can't forget the FINANCE Department also GREAT!! Everyone was friendly and eager to help. I strongly recommend McKenny Mercedes and don't forget to ask for Doug Burton!!! More

Excellent Customer Service I worked with Bradley who assisted me to get the car that most fit my needs and desires. Not only did Bradley give quality service and respect my dema I worked with Bradley who assisted me to get the car that most fit my needs and desires. Not only did Bradley give quality service and respect my demands through out the entire car buying process, Bradley also assisted me after I purchased car and drove to Missouri from Texas to assist me with some problems I had after the purchase of my new Mercedes. The service that Bradley Roberts provided was beyond his call of duty and this experience with Bradley will be the main reason I will be a returning customer at the dealership. I am giving the highest marks to the dealership because of the customer service experienced by Bradley Roberts from the start of looking for a new vehicle until the completion of purchasing a new Mercedes the type of customer service was white glove by Bradley Roberts he is the best I have ever experienced and as an extremely busy professional with a demanding career of my own, Bradley Roberts made the car buying experience an easy process and I feel Bradley was an advocate for me the customer in working out the deal to best meet my needs. More