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Mercedes-Benz of Morristown

Morristown, NJ

4.9
430 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 430 reviews

February 05, 2026

Service was thorough and prompt. Staff were friendly and informative. Service Manager, Mr. Willy Caldwell provided the best service support while maintaining a professional and since More

by Shorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2026

Service at MB Morristown is always impressive, professional and timely. You definitely get what you pay for in terms of quality and excellence. More

by jakkicobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
January 24, 2026

The service was excellent as usual. Josh always was very helpful. I like deal with him. He basically cares. More

by EBASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh james
January 19, 2026

Sherif may be the best car salesperson I have ever dealt with, and I have dealt with a lot over the years. More

by mmottesi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Elfatatry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2026

Absolutely outstanding service at Mercedes-Benz of Morristown. Troy goes above and beyond—he is incredibly attentive, genuinely listens, and always takes the time to offer thoughtful, honest advice. T More

by Menezes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2026

From making appointments online to the service department was a breeze. Everyone was helpful and professional. Thank you to Julio Periera who was very accommodating!!! More

by ron S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pereria
January 13, 2026

Troy Pais and the entire service team in Morristown are highly professional, knowledgeable and customer-focused. Premium car dealerships don't always have premium service departments, but this one does. It More

by NotQuiteRetired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2026

Professional staff that can work with customer to not only understand the customer concern, but to also identify the best way to attack the issue. I highly recommend this service center. More

by pauriel acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2026

The staff is helpful and knowledgeable The service department is the best! Efficient staff, honest and trustworthy. More

by Cy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2025

The staff is always courteous, professional, and knowledgeable this was my seventh vehicle and I have confidence in recommending your dealership to others More

by frankndolce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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