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Mercedes-Benz of Morristown

Morristown, NJ

Overview
Employees
Reviews
Vehicles
4.7
395 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 395 reviews

June 22, 2025

Julio once again showed his exceptional knowledge and wisdom in figuring out what was causing my car to have a shaking steering wheel and rearing to the right. Took a few try’s but the outcome was uphold More

by Douranakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
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June 18, 2025

Troy and Ben got me in and out with express service. They were both very professional and did an excellent job. I am always a happy customer when working with Troy and team. Thanks More

by ssavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind review and for choosing Mercedes Benz of Morristown. We are so glad to hear that Troy and Ben provided you with professional and efficient express service. It is great to know they did an excellent job and that you are always a happy customer when working with Troy and the team. Your continued support means a great deal to us and we look forward to seeing you again soon.

June 16, 2025

They were exceptional. The salesman AJ went above and beyond to give us an exceptional experience. We were very pleased. More

by richyrags
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your wonderful review and for choosing Mercedes Benz of Morristown. We are thrilled to hear that your experience was exceptional and that AJ went above and beyond to make it memorable. Providing outstanding customer service is always our goal, and we are so pleased to know you were very pleased with your visit. We truly appreciate your feedback and look forward to welcoming you back again.

June 09, 2025

Great service department. Julio Pereira is an exceptional service advisor. He is always in a great mood and very communicative. More

by figlou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
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Jun 20, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your great review and for choosing Mercedes Benz of Morristown. We are delighted to hear that you had a positive experience with our service department and that Julio Pereira continues to provide exceptional support. His upbeat attitude and strong communication truly make a difference, and we are proud to have him on our team. We appreciate your kind words and look forward to serving you again.

June 05, 2025

Fantastic service as always. Alex is a great service advisor; always helpful and professional. Service was quick and my car was even washed. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
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Jun 20, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your fantastic review and for being a valued customer of Mercedes Benz of Morristown. We are glad to hear you received quick service and appreciated the car wash. It is especially great to know that Alex continues to be a helpful and professional service advisor. We truly appreciate your kind words and look forward to providing you with the same high level of service on every visit.

May 17, 2025

Responsive, polite, trustworthy. Have been using them for a long time- they are really excellent! More

by sjbarer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
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May 21, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the kind words! We’re honored to have earned your trust over the years and truly appreciate your continued loyalty to Mercedes-Benz of Morristown. It’s great to hear that you find our team to be responsive, polite, and trustworthy—qualities we take great pride in delivering every day. Your recognition means a lot to us, and we’re thrilled to know you consider our service really excellent. We look forward to continuing to provide you with the high level of care you’ve come to expect!

May 15, 2025

Dropped off my in the night drop and the dealer called me one minute after opening to confirm the work. Car was ready in a few hours and spotlessly clean! More

by charlesalawson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the great review! We’re so glad to hear that your experience with Mercedes-Benz of Morristown was smooth and efficient from start to finish. It’s great to know that after using our night drop, you received a call just one minute after opening to confirm the work—our team prides itself on prompt and professional communication. We’re also happy your car was ready in just a few hours and returned spotlessly clean. That’s the level of service and attention to detail we aim to provide every time. Thank you for choosing Mercedes-Benz of Morristown!

May 09, 2025

Great service at this dealership and service assistant from Alex. Have been working with them for few years and nothing changed.Thanks More

by yarn.shift.7p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 21, 2025 -

Mercedes-Benz of Morristown responded

Thank you for your kind words and continued loyalty! We’re so glad to hear you’ve consistently received great service at Mercedes-Benz of Morristown, and that Alex has been a dependable and helpful service assistant over the years. It’s wonderful to know that even after working with us for a few years, you feel that nothing has changed when it comes to the quality and consistency of your experience. We truly appreciate your trust and look forward to serving you for many more years to come!

April 29, 2025

My service advisor Troy Pais did it again Professional answer all my questions and took care of everything! More

by marisolgrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the great feedback! We're thrilled to hear that your service advisor, Troy Pais, did it again—delivering the high level of care and professionalism you’ve come to expect. It’s wonderful to know he was able to answer all your questions and take care of everything. At Mercedes-Benz of Morristown, we take pride in providing exceptional service every time, and Troy is a great example of that commitment. We truly appreciate your continued trust and look forward to your next visit!

April 21, 2025

Great client service Very helpful and accommodating Always a pleasure going for service. They are very competent More

by Fvcgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Mercedes-Benz of Morristown responded

Thank you for the kind words! We’re thrilled to hear that you consistently receive great client service at Mercedes-Benz of Morristown. Our team takes pride in being helpful, accommodating, and competent, and it’s wonderful to know that it's always a pleasure when you come in for service. Your continued trust means a lot to us, and we look forward to welcoming you back for your next visit!

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