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Mercedes-Benz of Morristown

4.6

99 Lifetime Reviews

34 Ridgedale Ave, Morristown, New Jersey 07962
Call (973) 267-5000

Top Reviewed Employees

Ziad  Shehady, Product Specialist, Mercedes-Benz of Morristown

Ziad Shehady

Product Specialist
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Willie  Caldwell III, Service Advisor, Mercedes-Benz of Morristown

Willie Caldwell III

Service Advisor
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James  Gatto, Product Specialist, Mercedes-Benz of Morristown

James Gatto

Product Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kaushal  Shah, Product Specialist, Mercedes-Benz of Morristown

Kaushal Shah

Product Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

August 03, 2017

"Sold an unsafe new car and treated poorly by staff"

- anonymous1928364

TL;DR: Despite a nice looking showroom, I was sold an unsafe car in violation of NHTSA/FTC rules all while being treated poorly by multiple staff. I really had hoped to give this dealership five stars. Buying a Mercedes-Benz, especially a first one, should have been anyone's dream experience. I mean, the cars are luxurious, exciting, and fun to drive and own. When you pay for the best, you demand at least an above average experience. Honestly, a buying and service experience similar to a Honda dealership would have sufficed for me (other people may feel differently). However, I will never buy another one from any dealership after this incident unless changes in business practices are made. Buyer beware: it is my understanding that I was sold a brand new car by this dealership with three critical NHTSA safety recalls on it at the time of sale: 1. the fuel pump may fail, leading to a crash; 2. the starter motor may catch fire while driving; 3. the passenger airbag may not operate in a crash. The dealer, according to federal law, must fix these recalls before sale, otherwise it is illegal/in violation. Furthermore, I was treated poorly and with disrespect by multiple sales representatives while purchasing this vehicle, by service representatives when tuning this vehicle at the nearby service center in Morristown, and in regards to remedying this safety issue with the car.

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Employees Worked With

Carmine, Alex

July 11, 2017

"Outstanding auto buying experience."

- rmwmd

Exceptionally knowledgeable salesman (Richard Kim) was patient and very helpful. Kept me apprised of status while waiting for a special-ordered car from Germany. Sales manager Sherif Elfatatry also helpful in working out decision to special order or take an available car. Staff very helpful during delivery.

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Employees Worked With

Sherif Elfatatry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Kim
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

July 03, 2017

" Great Car love it "

- dbivo

Very Simple. Great Car, great service and most of all Great sales people. We took delivery on a C300 convertible 4 Matic and could not be more please. Our sales person went out of his way to find the car for us with the color section we wanted and the price was great. As to the delivery which was very informative since the was our 1st convertible, he even called us the next day to ask if we had any que. and also offered to drive the plates and install them at our home once they came in.

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Employees Worked With

Scott Kaufman and Francisco Beltre

Featured Inventory

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2015 Mercedes-Benz E-Class

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New 2017 Mercedes-Benz E-Class, $61075

2017 Mercedes-Benz E-Class

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Used 2013 Mercedes-Benz S 550, $44895

2013 Mercedes-Benz S 550

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Used 2015 Mercedes-Benz GLK 350, $37995

2015 Mercedes-Benz GLK 350

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines
Mercedes-Benz of Morristown, Morristown, NJ, 07962