Mercedes-Benz of Morristown - Service Center

I have been a customer of MB for years and have referred many customers there. I had a problem with my car and called for an appointment. Ed was helpful and accommodating as always. He made sure that the p many customers there. I had a problem with my car and called for an appointment. Ed was helpful and accommodating as always. He made sure that the problem was fixed before he called me to pick it up. He makes sure that my car is running at its best by reminding me of when service is due. Everyone in the service department is so helpful. When I picked my car up, a young man actually put the AC on so I would get into a cool car! More

Love dealing with Willie Caldwell. You are lucky to have him. Does his job with passion You are lucky to have him. Does his job with passion More

I just love this store. They uphold everything I expect from MB, respect quality and concern of my needs. They uphold everything I expect from MB, respect quality and concern of my needs. More

I brought my vehicle for scheduled service and some extra maintenance. The entire service was done on time and was excellent! extra maintenance. The entire service was done on time and was excellent! More

I got a flat tire at a very inconvenient time. Julio got my car into the shop first thing in the morning and had the replacement completed by nine so that I could get to work on time. Julio got my car into the shop first thing in the morning and had the replacement completed by nine so that I could get to work on time. More

Julio once again showed his exceptional knowledge and wisdom in figuring out what was causing my car to have a shaking steering wheel and rearing to the right. Took a few try’s but the outcome was uphold wisdom in figuring out what was causing my car to have a shaking steering wheel and rearing to the right. Took a few try’s but the outcome was upholding and me a very very satisfied customer. My E350 rides like or better than a new car. The ride is so smooth and very comforting to know a advisor who put the time and effort to figure it out. Julio never gets annoyed no matter how many time you call for updates on the service performed.I would like to include a shout out to the loaner car agent Mr. Hundal He is very professional and courteous always a pleasure to deal with . . Lastly I want to thank the Forman of service for his input in his role to determine the cars best performance.Mercedes of Morristown is the place to go for a positive outcome. In reguards to other service departments ( much closer) Morristown is worth the extra miles. More