Mercedes-Benz of Naperville - Service Center

These guys are great. They found other issues with my truck and recommended and cost effective solution as opposed to telling me I absolutely need it done like other deale They found other issues with my truck and recommended and cost effective solution as opposed to telling me I absolutely need it done like other dealers. They are fast and kept me updated every day. Good job guys. More

Adam Dellert in Service handled my issue with his usual great attentiveness and follow up. great attentiveness and follow up. More

Service was good but could have been better. Maybe it’s because if winter season but I’ll definitely go back there again coming summer time to see. because if winter season but I’ll definitely go back there again coming summer time to see. More

Great dealership. Very professional. Our experience with the Service Coordinators has been very good. The car has been excellent. the Service Coordinators has been very good. The car has been excellent. More

Everyone is very personable-friendly and polite. Clean. Nick is always a pleasure to work with. Nick is always a pleasure to work with. More

Frank was very nice. Kept us informed. The atmosphere was great. Also, we were acknowledged by just about all of the salesmen there. We appreciate that. great. Also, we were acknowledged by just about all of the salesmen there. We appreciate that. More

Rich is an awesome service advisor. Always ready to work to meet customer needs. Follow up and looks out for the customer. to meet customer needs. Follow up and looks out for the customer. More

Very clean and service is wonderful. However, pricing for repairs is extremely high and would look elsewhere. for repairs is extremely high and would look elsewhere. More

Kevin was fantastic I arrived in a frenzy - he told me not to worry he’d take care of me and he did. With every issue I’ve had this year Kevin has followed through. Never over promise, has kept me infor not to worry he’d take care of me and he did. With every issue I’ve had this year Kevin has followed through. Never over promise, has kept me informed at every step. Thank you Kevin for all your help and patience. More

Awesome place if looking for a new, or pre owned vehicle . Will be back when ready for upgrade. . Will be back when ready for upgrade. More