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Mercedes-Benz of Northlake

Charlotte, NC

4.7
519 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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519 Reviews of Mercedes-Benz of Northlake

June 03, 2012

Sohil's knowledge of the vehicle was outstanding and he explained the options to us in easy to understand manner. He made sure all of our questions were answered. We would recommend him to friends. More

by Susanc1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 31, 2012

When I started my car search, I was not looking forward to dealing with aggressive salesmen. But with John, I was instantly relaxed and comfortable; I did not feel pressured at all. He put up with a lot of More

by nighthawk3000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harper, John Harper
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 30, 2012

John did a great job and I'm very pleased with my new car! He gave me a great deal on the exact car that I was looking for. More

by myersbrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harper
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 29, 2012

Highly recommend John Harper. He did a great job and took the time my wife and to answer all our questions. I would highly recommend John and the staff at Hendrick Mercedes of North lake. The atmosphere is f More

by MShharak23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harper
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 28, 2012

I had a great hour or so with Sohil Shah on Saturday morning while looking for information on a couple cars my wife and I are looking into. I was impressed with his ability to answer my questions and mo More

by MrKeppler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 23, 2012

Wow!! Great experience. Mr. Bex was great helping my wife and I locate the perfect vehicle for our family. This process took several weeks and Mr. Bex was very helpful in sourcing the vehicle within th More

by Tom Gaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Bex, Matthew Derenthal
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 22, 2012

I am extremely pleased with this new dealership. They had a 2009 Acura that I had my eye on. I was able to negotiate a great and competitive price. I will be back next time I need a new ride. Great se More

by truemanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Derenthal
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 16, 2012

This is our first purchase from an Hendrick Dealership. This is our first purchase from an Hendrick Dealership. I must say they were the most professional and courteous people we have ever dealt with, in More

by Carthurs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tarry
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

May 14, 2012

Been a Mercedes customer Everything is done as committed. Before Hendrick, I never had a positive sales experience where I actually leave feeling I owe them a favor because More

by tirechain
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Apr 16, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

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