My Review Of Mercedes Benz of Omaha:
We bought our 2010 Mercedes GLK 350 in January of 2011. Today is 12 20 12. Buying the car was a breeze.. no pressure, easy, friendly.
The real test of time is the service department. We are in our 60s and have had our share of autos and many trips to dealer service departments living in many states of the USA. (CA,OR,WA,AK,MI,NY,MD,TX,FL,AZ and now Nebraska)
The service department at Omaha Mercedes is the best we have ever experienced. Joey Johnson is a perfect example of this department. He is friendly, prompt with getting our vehicle in for service, calls and lets us know the condition of our car. He notifies us if there is anything else that needs to be done on the vehicle and has told us that everything looks good. Really, now how many places do that? Tells you the car is in great condition and doesn't try to sell you anything else.
We live 75 miles from dealership and when we arrive at the service department, Joey has a car ready for us to use and when we pick up our vehicle, it is washed and inside ready for us to drive way.
Kudos to Joey Johnson and the rest of the staff at Omaha Mercedes.
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Mercedes Benz of OmahaAdded:
12/24/2012 10:26:34 AM
Thank you for the positive feedback! Customer satisfaction is our number one priority, and our staff has no problem going above and beyond to achieve it. We appreciate the time you’ve spent with us, and the time spent traveling to get here so we want to be sure you have nothing less than an exceptional experience. We look forward to seeing you again and certainly hope you made it home safely through the storm. Thank you! John Langland, General Manager