As a busy professional, with a husband and children, when it was time for me to get a different vehicle, I knew I wanted it to go smoothly and quickly. I didn't want to spend hours shopping, test driving, haggling and sitting in a dealership. Having previously bought cars at other dealerships in the metro area and one at Mercedes-Benz of Omaha, I knew there was only one place that would be able to meet all my expectations.
The day I bought my vehicle, I spent one hour in the dealership from beginning to end -- ONE HOUR. I used the website to check the inventory, called in to see if the one I liked was available, gave them my trade info to get an approximation of its value, and within 30 minutes all the details were worked out over the phone. I showed up three hours later to take my test drive and sign the papers. It was that simple.
Something I really would like to acknowledge is the way I was treated, especially as a female customer handling my own purchase. My sales consultant was Scott Schuetz and I can't say enough kind words about him and the rest of the team. From the moment I called, until the moment I drove away, he treated me like a very valued customer. He never asked if I "wanted my husband to help with this.' I was not given the run around on price, trade in or anything else. This may seem like a small thing, but it isn't. I have been to other dealerships where I was actually treated by the sales team as though I was helpless to take care of things since I was a female. Not at Mercedes-Benz of Omaha. I bought a certified pre-owned Mercedes, yet they treated me with as much respect and care as I would expect if I were buying one of the $126,000 models. Both times now that I have worked with them, I have come away thinking "Every woman in Omaha should buy their cars here. What a great experience."
I can't recommend this dealership enough.
I Recommend This Dealer:
Scott Schuetz - Sales, Jerry Hingorani - Finance, Darin Harriman - Concierge
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