We needed a different car that weekend, if not that day. The people at Mercedes Benz made that a reality. We knew we wanted a 2012 Subaru Forester and one was found for us, with all the features we wanted and in the color we liked, The problem was the vehicle would not be in for two weeks. No problem, they gave us a 2014 Mercedes Benz to drive while our car was en route, free of charge, very impressive.
When our car did arrive it came without seat warmers, something that was checked off on the list but later, we found out, was not standard. We had offered to pay for them to be installed, and bought it to Drew's attention. Drew stated he had told us free of charge and he was going to keep his word. While our seat warmers were being installed, free of charge, we were again given another vehicle to use, at no cost to us..
All in all a great experience. The people at Mercedes Benz could not have been nicer or more helpful. Thanks to them we were given loaner vehicles so no one had to miss any work. Plus, I got to impress my friends with the loaner Mercedes!
I Recommend This Dealer:
Walters Atemnkeng, Drew Friesen
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