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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,251 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,251 reviews

May 02, 2017

Great car buying experience Dennis veals gave me a great deal and found me the car of my dreams. There was no gimmicks or tricks. It is great dealership and I would recommend it More

by Mbz Tristan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daniels, Dennis Veals
May 03, 2017 -

Mercedes-Benz of Ontario responded

Hello Mbz Tristan, Thank you for sharing about your experience. Our team members like Mike and Dennis truly view your recommendations as the highest form of flattery. If we can be of any further assistance, please don't hesitate to reach out. Congratulations on your new Mercedes-Benz! Sincerely, Heather Lewis Client Care Manager

April 30, 2017

Treated like a long time customer:) I like old cars, just Purchased a 1985 380 SE with less than 60K miles, brought it in for the routine 60K miles service, and was treated like the car More

by Salg007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
May 03, 2017 -

Mercedes-Benz of Ontario responded

Hi Salg007, Thank you for taking the time to share your feedback with us. We are thrilled to hear that our team delivered a world-class experience to you. It is truly our goal to ensure all of our guests receive five-star service, always. Should you need any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

April 27, 2017

Fast service My experience with Mike has always been good. Even without an appointment, he does his best to assist me with whatever problems I may have. More

by autojb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Apr 28, 2017 -

Mercedes-Benz of Ontario responded

Hi Autojb, Thank you for sharing your feedback. Our goal is to always provide a world-class experience to all of our guests. With that being said, we are happy to hear that Mike continues to provide you with outstanding service! As always, we look forward to assisting you in the future. Best, Heather Lewis Client Care Manager

April 23, 2017

Great service Best customer service ! Very nice employees .Ready to help there customers and hospitality good! Greeting there customers and always smiling. My servi More

by Samir2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Apr 28, 2017 -

Mercedes-Benz of Ontario responded

Hello Samir, We appreciate you taking the time to share about your recent visit. Our team always aims to ensure our guests are welcomed with a warm smile and the utmost care possible. It is great to hear that we shared that level of service with you. As always, should you need any further assistance, we are happy to help! Kind Regards, Heather Lewis Client Care Manager

April 19, 2017

More than expected Desiree was waiting for my arrival. She knew exactly why I was there and was totally professional. My service was completed and car detailed 30 minute More

by Mike M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Apr 28, 2017 -

Mercedes-Benz of Ontario responded

Hello Mike, Congratulations on your new Mercedes-Benz! We are excited to hear that Desiree delivered an exceptional experience to you. Our team truly strives to always go above and beyond for all of our guests. As always, please don't hesitate to contact us if we can be of any further assistance. Sincerely, Heather Lewis Client Care Manager

April 12, 2017

Awesome Service ! Mike was extremely patient as my husband and I narrowed down what was most important in our next car and worked very hard to make it happen for us. W More

by Kimmer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jaber
Apr 17, 2017 -

Mercedes-Benz of Ontario responded

Hi Kimmer, Thank you for sharing your feedback with us. We are happy to hear that Mike and the team delivered a memorable experience to you and your husband. Congratulations on your new Mercedes-Benz! Should any questions arise or if we can be of any further assistance, please don't hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

April 12, 2017

Excellent Place This dealership is excellent in every aspects. The Environment is very clean and sophisticated. Employees are professional and lively. I enjoy the sit More

by Rosa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Apr 17, 2017 -

Mercedes-Benz of Ontario responded

Hello Rosa, Thank you for sharing about your experience. Our team takes great pride in delivering outstanding service to all of our guests. We are happy to hear that level of service was delivered to you. Should you need any further assistance, please don't hesitate to contact us. Kind regards, Heather Lewis Client Care Manager

April 05, 2017

Tony Garcia What can I say? If you want to come here, look for Tony! He's your man! He was very attentive to my car needs, answered all my questions and provid More

by Mercedesbenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Apr 10, 2017 -

Mercedes-Benz of Ontario responded

Hello, We appreciate your feedback about Tony. It is great to hear that he delivered exceptional service to you. Our team truly strives to always go above and beyond for all of our guests. With that being said, if we can be of any further assistance, we are happy to help! Sincerely, Heather Lewis Client Car Manager

April 01, 2017

Great customer service and beautiful dealership! The customer service at this dealership is outstanding. They go an extra mile to find what you want and make sure you are happy. My salesperson, Diane More

by Andre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Desko, Johnny Jabbour, Diane Marquez, Online Reputation
Apr 06, 2017 -

Mercedes-Benz of Ontario responded

Hi Andre, Thank you for taking the time to share your feedback. We are thrilled to hear that Diane, Johnny, and Stephen delivered outstanding service to you. If we can be of any future assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

March 28, 2017

Excellent customer service Gerald is the best! He always makes sure my car is taken care of and makes sure I am taken care of! He is amazing! More

by Britt89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Apr 06, 2017 -

Mercedes-Benz of Ontario responded

Hi Britt89, Thank you for your feedback about Gerald. We are thrilled to hear that he treated you with the utmost care. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

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