Mercedes-Benz of Ontario

This is a new dealership. When I started my search for a car, I did not know that they existed. Upon arrival, I was pleasantly surprised to find that it is a beautiful facility designed to be comfortable a car, I did not know that they existed. Upon arrival, I was pleasantly surprised to find that it is a beautiful facility designed to be comfortable and relaxing for prospective buyers. I dealt primarily with Ming. He was very knowledgeable about the vehicle I was interested in. When I arrived to pick up the car, Ming greeted my wife and me by name at the door. He had the car parked indoors (to keep it cool), washed, gassed and ready to go. All others that I dealt with, from receptionist to finance manager to Pre-Owned Director, were courteous and straightforward. It made the longer drive (I live in coastal Orange County) worthwhile. More

I had a great experience. The entire staff was extremely helpful, even the general manager took the time to ensure that I was pleased. Yasmin, Ming, Chris and Ray.... you all rock!!!! helpful, even the general manager took the time to ensure that I was pleased. Yasmin, Ming, Chris and Ray.... you all rock!!!! More

Started out with a tour of the new facility by my salesman Ming Marcum. He was the most friendly, helpful car salesman I have ever met. He new exactly the car I was looking for and led me directly salesman Ming Marcum. He was the most friendly, helpful car salesman I have ever met. He new exactly the car I was looking for and led me directly to it, had me drive it both on city streets and freeway. Helped me learn the systems at delivery, and called me later to offer additional training which I really needed for this 2013 car. I certainly will recommend this dealership to any future car buying friends. More

My wife and I have spent a month looking at several makes and models of cars. During that process, we looked at Ford, Volvo, Audi, Lexus, etc. It was not always a pleasant experience. From the moment we ste and models of cars. During that process, we looked at Ford, Volvo, Audi, Lexus, etc. It was not always a pleasant experience. From the moment we stepped onto the lot at Fletcher Jones Mercedes Benz of Ontario, that all changed. We were greeted and assisted by Ming Marcum. We hit him with every form of question you can imagine and his in-depth knowledge of the Mercedes Benz line of cars and his easy manner, made our selection process a very pleasant experience. When we combined that with the selection of beautiful cars available, the great pricing,their fantastic new sales and service facility and the close proximity to our home, we realized that this was exactly what we had been looking for. Ming worked with us through the entire process, answering our questions, explaining things completely and made us truely feel that we were doing much more than buying a car, we were joining the Mercedes Benz family. Overall, it was a refreshingly pleasant experience and we will recommend Fletcher Jones Mercedes of Ontario to our friends and family. Roy Willcut Ontario, CA More

Ming Marcum is a master certified sales at the Ontario Fletcher Jones. He is such a friendly sales guy. He showed us around the facility during our first visit there since it was just opened in less tha Fletcher Jones. He is such a friendly sales guy. He showed us around the facility during our first visit there since it was just opened in less than a month ago. He was very patient with the negotiations, gave us good advice and opinions with no unplesant pressures. He's fluent in both Enligh and Chinese. More