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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
681 Reviews

681 Reviews of Mercedes-Benz of Ontario - Service Center

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September 02, 2020

Chris,My brand new 2020 Mercedes s560 has been in for Chris, My brand new 2020 Mercedes s560 has been in for service immediately after I bought the car. I am disappointed about that; however, Mike Doe More

by jkhuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Sep 03, 2020 -

Mercedes-Benz of Ontario responded

Hi Joe, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear that Mike was outstanding and took great care of you during your visit with us. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 02, 2020

Good service. Helped me out when my car died and also got me a rental car. Provided an update when necessary and looked into the discrepancy on the charges. More

by Gsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chien
Sep 04, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for this incredible 5 star review on your recent service with us! We look forward to serving you again! Thank you, Your Friends and Family at Mercedes-Benz of Ontario

September 02, 2020

Phil Gibson and his associate Taylor were very professional, totally accommodating to my schedule. Service was great, thank you. Time spent at the dealership was exceptional. More

by HAL 62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Sep 03, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the 5 star rating! We are delighted to hear that Phil, and Taylor were so accommodating during your visit. Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

August 28, 2020

It is amazing how nice and professional every single employee is at Mercedes Benz Ontario. The service to my car is excellent. Thank you!OP More

by doraf92336
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Aug 28, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for the 5 star rating and kind review! We are happy to read that our entire staff treated you very well! We are looking forward to serving you again! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

August 25, 2020

It was time for my A0 service so I took my car in to Mercedes-Benz of Ontario. I was greeted by a friendly check in Associate and was annouced to my service represented that I had arrive. Jorge greete More

by dflucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Aug 25, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for the opportunity to serve you! All of us at Mercedes-Benz of Ontario strive to provide each of our guest with 5 star service and so pleased to hear about yours! We are grateful to have received such genuine feedback regarding your experience with both Jorge and Nichole and look forward to assisting you with all of your Mercedes-Benz needs! King Regards, Your Friends and Family at Mercedes-Benz of Ontario

August 17, 2020

Excellent especially the pickup and drop off of my car!! Kudos to all the sales people and concierge. Thanks so much to all the MBZ staff More

by Emelita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Aug 17, 2020 -

Mercedes-Benz of Ontario responded

Hello Emelita, The team at Mercedes-Benz of Ontario is honored to receive your raving review and appreciate you complementing our team on their level of service. We are thrilled to know that the valet service was a great addition to your service! Thank you for the opportunity to serve you! We look forward to welcoming you back ! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

August 16, 2020

This dealer is the best dealer that I ever had to deal with. They put their faith in me and I will be coming back again. More

by kayldaniels
Recommend Dealer
Yes
Employees Worked With
Trevor Harlow, Phil Gibson, Hossam Elayoty
Aug 17, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for allowing us the opportunity to serve you! We are so grateful to have earned your business and flattered to be considered "the best"! Our team at Mercedes-Benz of Ontario appreciates your 5 star rating and wonderful recommendations. We look forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

August 15, 2020

Clean. Customer oriented. Associate very communicative. And the service was excellent. I am happy with the sound and feel of my car. I will recommend MB of Ontario anytime More

by bra732001
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Aug 15, 2020 -

Mercedes-Benz of Ontario responded

Hello, We greatly appreciate you taking the time to post your 5-stars review regarding your recent experience with us! Glad to see that our team of experts were extremely helpful with getting your vehicle repaired and returned to you in a promised time. We look forward to assisting you for many years to come and are here to help should you need us. Please feel free to reach out to us if there's anything else we could possibly be of assistance with. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

August 15, 2020

Kelber was very helpful on helping to recall and my windshield problem. When I was late for picking up the car, he was waiting for me until I arrived. Great patient and excellent service. More

by meihua koo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Aug 15, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thanks for leaving us such a wonderful review regarding your recent visit with Kleber Romani in our service department! Glad to hear that you enjoy Kleber's work, we'll definitely pass along your kind words. We are grateful for your business and recommendations and look forward to serving you for many years to come! Please feel free to reach out to us if there's anything else we could be of assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

August 14, 2020

Great customer service happy to have Tony Garcia as our service person his great make us feel liked family always friendly and helpful I’ll definitely recommend him to our friends and family More

by md1100PH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Garcia, Yogi Kang
Aug 15, 2020 -

Mercedes-Benz of Ontario responded

Hi It's really rewarding hearing that Tony Garcia was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to serving you for many years to come! Please feel free to reach out to us if there's anything else we could be of assistance with. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

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