Mercedes-Benz of Ontario - Service Center

Kleber made my experience convenient and strees free. The service I have received from Fletcher-Jones Mercedes Benz is unlike any other auto service place that i have ever used. With the exception of Covi The service I have received from Fletcher-Jones Mercedes Benz is unlike any other auto service place that i have ever used. With the exception of Covid restricting certain things that I like, I do miss. But Kleber seems to always look out for my better interest. More

Happy 1st time service customer There were at least 20 cars in line when I arrived. The staff was ready for the crowd however and I was quickly checked in by several friendly people. There were at least 20 cars in line when I arrived. The staff was ready for the crowd however and I was quickly checked in by several friendly people. Tony was my service contact. He provided me with an accurate cost and repair schedule. The car was ready when Tony said it would be and the pick up was just as smooth as the drop off. Masks and spacing were used without exception. As an older customer, I appreciate the consideration. Thank you. I'll bring my car back the next time I need service. More

Excellent service! As always, great service. We have never been unhappy with the quality of service and customer care that we have received from Trevor and Gerald! As always, great service. We have never been unhappy with the quality of service and customer care that we have received from Trevor and Gerald! More

Excellent service from Tony Garcia and Nicole, service manager. Very helpful and it appeared MB Ontario is handling coronavirus well and taking precautions seriously. Made me feel safe manager. Very helpful and it appeared MB Ontario is handling coronavirus well and taking precautions seriously. Made me feel safe More

Excellent Service In spite of the service department being unusually busy, Kleber provided efficient, responsive and no nonsense service. Very friendly and helpful tea In spite of the service department being unusually busy, Kleber provided efficient, responsive and no nonsense service. Very friendly and helpful team from the front desk to the cashier. More

I have taken my car for service several times and they always have excellent customer service. Very nice and pleasant waiting areas too They make the process very easy. always have excellent customer service. Very nice and pleasant waiting areas too They make the process very easy. More

Friendly and good service The service staff explained all that was done and were helpful with a few questions. The service center is always so nice, kind and welcoming. The service staff explained all that was done and were helpful with a few questions. The service center is always so nice, kind and welcoming. More

The service staff was very efficient, professional and courteous. Answered all my questions and concerns quickly. I felt safe bringing in my car during Covid 19. courteous. Answered all my questions and concerns quickly. I felt safe bringing in my car during Covid 19. More

Benz-up Good work and no play thats what i like about Mike. I know im in good hands with Mike, Need more men like him. Thanks Good work and no play thats what i like about Mike. I know im in good hands with Mike, Need more men like him. Thanks More

The Service personal was excellent. Bailey Mitchell was very sensitive and professional in arranging All my service needs and Mike Doehla is always the best Advisor. very sensitive and professional in arranging All my service needs and Mike Doehla is always the best Advisor. More