Mercedes-Benz of Ontario - Service Center

Terrific experience Christian and Robert in the service department were excellent I would highly recommend both of them. They both explained the repairs needed. I felt very confident having Fletcher Jones department were excellent I would highly recommend both of them. They both explained the repairs needed. I felt very confident having Fletcher Jones do the necessary repairs on my vehicle More

I was treated with respect and kindness and With professional service. I ttikntime tondealnwieh my issues in a timely manner Honest and helpful. Payment was handled quickly. professional service. I ttikntime tondealnwieh my issues in a timely manner Honest and helpful. Payment was handled quickly. More

Thank you Miles Frank and Mercedes Benz of Ontario for your Excellent Customer Service. I will definitely continue to take my GLC300 for Service there. your Excellent Customer Service. I will definitely continue to take my GLC300 for Service there. More

I hit a pot hole When I thought the dealership could not get any better, I am proven wrong. I met the new service manager, Phil Carreon, and he is truly awesome. A v When I thought the dealership could not get any better, I am proven wrong. I met the new service manager, Phil Carreon, and he is truly awesome. A very delightful person 100%. Everybody I talked to loves him, and so do I. More

Gerald Corona, Service Mgr, was extremely professional, courteous, knowledgeable and accommodating. He is the epitome of what customer service / satisfaction should be ! Thank you for your excellent supp courteous, knowledgeable and accommodating. He is the epitome of what customer service / satisfaction should be ! Thank you for your excellent support, Gerald ! Tracy and Sam Gracy More

Did everything he could to push us out the door when I told him I got a nail in my tire. Asked me “so what do you want me to do”? I said maybe do more inspections, and he wants to charge me for it and I s told him I got a nail in my tire. Asked me “so what do you want me to do”? I said maybe do more inspections, and he wants to charge me for it and I said fine. Then another gentleman found the nail, when I ask him to fix it, he started to tell me it’s gonna be a long wait and I can do it at other tire shops for free. I told him I don’t want non Mercedes tech to work on it because sometimes they break you tire pressure monitor system. More

The service representative went over and beyond. I came in for battery service but found something else that needed service under warranty and got it done. in for battery service but found something else that needed service under warranty and got it done. More

Scheduled maintenance Dealership is always clean. There is adequate staff to assist you with your needs. Ease of making appointment. There is constant reminder re:maintenan Dealership is always clean. There is adequate staff to assist you with your needs. Ease of making appointment. There is constant reminder re:maintenance due. More

Repair Service The key drop-off service is convenient. I got called the next day morning and they asked for my approval for ordering parts. Excellent communication The key drop-off service is convenient. I got called the next day morning and they asked for my approval for ordering parts. Excellent communication via text for any updates. Staffs are friendly and helpful. Saved me a lot of time. More

Every thing was handled as it should, simple service and was out of there in no time, staff was very friendly and in timely manner was out of there in no time, staff was very friendly and in timely manner More