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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
681 Reviews

681 Reviews of Mercedes-Benz of Ontario - Service Center

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June 17, 2020

Pleasant dealership Exceptional customer service. Always willing to answer questions. Reasonable time to service vehicles. Facility is clean with ample space for patrons. More

by Unique03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 18, 2020 -

Mercedes-Benz of Ontario responded

Hello, Our number one goal is to provide outstanding experiences for all of our guests! The team at Mercedes-Benz of Ontario is so pleased to have your 5 star rating and genuine. We are grateful for your business and recommendations. Best, Your Friends and Family at Mercedes-Benz of Ontario

June 17, 2020

Best Customer Service It’s always been a pleasure to work with Mike Doehla and the MB staff behind him. Always quality care and great customer service. Job well done. More

by DEe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jun 19, 2020 -

Mercedes-Benz of Ontario responded

Hello, Our team of associates are excited to hear that Mike Doehla assisted you promptly and provided you with outstanding service throughout your visit with us. We are grateful for your business and recommendations and look forward to serving you for many years to come! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

June 14, 2020

service Rudy is an exeptional person , he is allways in communication to let us know every step to the service we require. he makes our visit pleasant and fri More

by maxcandamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Jun 15, 2020 -

Mercedes-Benz of Ontario responded

Hi Max, Our team is very glad to see that Rudy Ramirez was able to assist and provide you with outstanding service throughout your recent visit with us. We are truly flattered to have your thoughtful compliments and recommendations. Please let us know if there's absolutely anything else that we can be of assistance with. We're looking forward to your next scheduled service visit with us. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 14, 2020

Excellent service, very knowledgeable, was very helpful, was able to get me in a loaner, everything was as promised, kept me informed with the progress More

by jabeauty
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Jun 15, 2020 -

Mercedes-Benz of Ontario responded

Hello, It's really rewarding hearing that Gerald Corona was very knowledgeable, helpful, and was able to get your car in tip-top shape. Providing a loaner is just one of the many perks that we offer to our guests. Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! Please reach out to us if there's anything we can be of assistance with. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

June 12, 2020

Great Service. Great Team. They were attentive and provided me with a loaner as promised. They gave me regular updates. Truly exceptional team and service. More

by Dr. Moqattash
Recommend Dealer
Yes
Employees Worked With
Addi Mimi, Kleber Romani
Jun 12, 2020 -

Mercedes-Benz of Ontario responded

Hello Dr. Moqattash, Thank you for the five star rating! We are truly flattered to have your thoughtful complements and recommendations! Please feel welcome to contact us anytime! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 11, 2020

Miles always takes care of me. He has exceptional customer service and is the reason why I continue to have my car serviced through Fletcher Jones. More

by Nngonzales
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Jun 12, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for posting your 5 star review and mentioning Miles! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service with Miles. All the best, Your Friends and Family at Mercedes-Benz of Ontario

June 05, 2020

Excellent service and personal attention! Mike Doehla is the service advisor you need! He is honest and provides top notch customer service. I've been taking my cars to him for almost 10 years More

by ricardoagustinperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, David Walker
Jun 05, 2020 -

Mercedes-Benz of Ontario responded

Hi Ricardo, The team at Mercedes-Benz of Ontario is honored to receive your 5 star rating and review! We are grateful for your business and recommendations for both Mike Doehla & David Walker. Our team looks forward to working with you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

June 04, 2020

Very efficient and professional People there are dressed appropriately. They don't walk by a customer without offering assistance or making sure the customer has been taken care of More

by roninxian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Carlos Raez
Jun 05, 2020 -

Mercedes-Benz of Ontario responded

Hello, The team at Mercedes-Benz of Ontario appreciates your business and feedback. It is our goal to deliver a 5 star experience to all of our guests. Please let us know if we can offer further assistance. Please feel welcome to contact us anytime. Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager kim.camargo@fletcherjones.com

June 02, 2020

my car is fixed my experience at mercedes benz of Ontario is exceptional they make you feel right at home while they fix your car i love to go there because they have More

by faithduffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona, David Walker, Tony Garcia, Johnny Jabbour
Jun 03, 2020 -

Mercedes-Benz of Ontario responded

Hi Faith, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. Providing snacks, water, alongside the coffee bar are just some of the many perks we offer out to our guests. We're glad we could help get your car in tip-top shape! We are extremely grateful to have earned your business and we look forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 02, 2020

service visit The only thing i had a problem with this visit is.....i was told my car is ready for pick-up, but whin i got there it still took about 45 minutes to g More

by tdcii76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Jun 05, 2020 -

Mercedes-Benz of Ontario responded

Hello, The team at Mercedes-Benz of Ontario appreciates your business and feedback. We do appreciate having the opportunity to see your feedback and hope to have another opportunity to better serve you in the future. Please feel welcome to contact us anytime. Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager kim.camargo@fletcherjones.com

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