SME's ... Subject Matter Experts, that's what you'll find at Oxnard Mercedes Benz. Prior to making my purchase at Oxnard Mercedes Benz, I had visited several of the Mercedes Benz Dealers in the Los Angeles area where I live as my Mercedes had been totaled in an accident a month before. My intent was to go back to one of my two favorite Mercedes car dealers in L.A. County because they had such great customer service skills, HOWEVER, that all changed when I stumpled upon Oxnard Mercedes Benz quite by accident after leaving Solvang. I never knew they existed but when we exited the freeway and stumpled upon their lot, we were greated by a very friendly, highly professional and knowledgeable sales manager, Gene Mewborn. He was never pushy, he knew all the details of the vehicles and then when he introduced us to the sales rep, Eder Nava, who continued with the outstanding customer service, walked us through every detail of the vehicle and knew when to bring in the sales manager, Gene, when it was time to negotiate the deal. They gave us an offer we couldn't refuse, plus a few extra amenities but WAIT, it was just beginning. The highlight of the sale was dealing with the Finance Director, Ty Woods. Another friendly, highly skilled professional. You could tell he was very seasoned and knew his job very well. Although we had a pre-approved certificate from the Federal Credit Union,we ended up financing through Mercedes because the interest rate Ty offered us, was the best! We couldn't beat it and just when I thought it couldn't get any better - we didn't want to drive the car all the way back to L.A. so they delivered it! More than 70 miles away... and when they brought the car, they stayed an hour to go over all the details of the car, and left us a little bag full of Mercedes gift items! You can't beat the outstanding customer service experienced at this dealership - very friendly, accomidating, knowlegable and just the greatest guys to work with ever! Thank you Oxnard Mercedes Benz!