Mercedes-Benz of Plano - Service Center

Jay Henderson is a rockstar and the whole service department is very accommodating! They provide me with a shuttle every time and their communication and technology to keep you updated along the way department is very accommodating! They provide me with a shuttle every time and their communication and technology to keep you updated along the way is top notch. More

This the best Mercedes service center in town and Aly is their best service advisor. highly recommned to have your car serviced at this dealership. their best service advisor. highly recommned to have your car serviced at this dealership. More

This was my first time to get our Mercedes serviced. John Berry did a great job taking care of our needs. Bob was able to reserve me a loaner & schedule my appointment. I now know you have to call ear John Berry did a great job taking care of our needs. Bob was able to reserve me a loaner & schedule my appointment. I now know you have to call early to get a loaner car. I like the fact that everything is sent via text, including your invoice, what needs to be serviced, recommended services, and you also have the ability to pay online prior to picking up the vehicle. More

Clean waiting area, quick service, very nice service people, nice car wash,thank you very much people, nice car wash,thank you very much More

Mercedes Benz of Plano is the best. They take care of you when you need them the most. They go above and beyond to take care of you fixing whatever issues you may have with your car an They take care of you when you need them the most. They go above and beyond to take care of you fixing whatever issues you may have with your car and making sure you always have a way to get around by either providing a loaner or a taxi service. More

The labor cost is too much for an hour on each part. I spent over 1000 on labor when parts was less than $500... I spent over 1000 on labor when parts was less than $500... More

Marc Henley took very good care of my service. He is knowledgeable and answers all of my questions. He is excellent, and an asset to Mercedes Benz Plano. He is the best. He is knowledgeable and answers all of my questions. He is excellent, and an asset to Mercedes Benz Plano. He is the best. More

Excellent service and communication from Manny Rodriguez. Car repairs were very professional and car was detailed afterwards. Car repairs were very professional and car was detailed afterwards. More

Steven Rand was very helpful in getting my vehicle in before leaving on travel. Service advisor wasn’t knowledgeable on issue, but problem was promptly addressed with new vehicle. before leaving on travel. Service advisor wasn’t knowledgeable on issue, but problem was promptly addressed with new vehicle. More