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Mercedes-Benz of Richmond
Henrico, VA
973 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 13, 2025
Steve Hunnewell is the best service advisor I have ever
worked with at any dealership. He is the reason we go to Mercedes of Richmond.
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by diabolicswegle
Employees Worked With
Steve Hunnewell
June 12, 2025
Armani was great.
Very helpful
And knowledgable. They did a great job and would buy from them again.
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by Ramon Horta
June 11, 2025
Received excellent service from my service advisor, Steve
Hunnewell, who arranged a loaner car for me when additional parts were needed, and kept me informed throughout the process.
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by susanwmorgan
Employees Worked With
Steve Hunnewell
Dealership Inventory (292 Vehicles)
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MANUFAKTUR Patagonia Red Metallic exterior
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All-wheel Drive
