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Mercedes-Benz of Richmond
Henrico, VA
991 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 29, 2025
Every time I go to this location I am met with help and
friendliness. From the service coordinator to the techs I’ve never had a bad experience. I will continue to come here for vehicle service.
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by Patriyiah
Employees Worked With
Summer Price
August 20, 2025
Work done correctly and excellent customer service.
Good experience will bring me back for all my service needs.
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by Zinc
Employees Worked With
Service reps and mechanics
August 18, 2025
I always have a great experience with this Company when
bringing in my vehicle for service. My Tech Advisor, Tavaras Daniels, is the BEST. He makes sure to keep me updated from the start of service until f
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by doreen1024
Employees Worked With
TAVARAS DANIELS
Dealership Inventory (278 Vehicles)
2021 Mercedes-Benz E-Class
used
designo Cardinal Red Metallic exterior
Automatic
All-wheel Drive
