Dealership Experience
6 yrs, 5 mos
Industry Experience
16 yrs, 3 mos
Languages Spoken
English
13 Reviews
Write a Review13 Reviews of Joe Norris
May 02, 2024
Outstanding service! The entire team was very professional, knowledgeable, friendly. Rory communicated by phone well before we get there. Brian spent time showing us arou The entire team was very professional, knowledgeable, friendly. Rory communicated by phone well before we get there. Brian spent time showing us around, including the driving test. The manager Mike Rosen was very friendly, working with us for the purchase. We are very pleased with their service and with our second Mercedes-Benz from them. Outstanding team! More
Other Employees Tagged: Rory Samson, Brian Hare, Kyle, and Mike Rosen.
April 20, 2024
The experience was wonderful The advisor was knowledgeable and polite My car drives like new knowledgeable and polite My car drives like new More
Other Employees Tagged: Mario Murgado
April 07, 2024
Promptly received for my scheduled appointment. Recall was performed in a timely manner. Waiting area was comfortable with coffee and snacks. All personnel I Encountered were clear and polite Recall was performed in a timely manner. Waiting area was comfortable with coffee and snacks. All personnel I Encountered were clear and polite More
Other Employees Tagged: Mario Murgado
March 14, 2024
The staff was courteous and professional. The made sure that I was kept informed. It was a wonderful experience, I have never been treated better by a dealership. I will definitely refer them The made sure that I was kept informed. It was a wonderful experience, I have never been treated better by a dealership. I will definitely refer them to friends and family. They will continue to be my go to dealership. Exception Job Mercedes-Benz of Richmond! More
Other Employees Tagged: Mario Murgado , CAC Service Advisor
February 02, 2024
Everyone I worked with was friendly and professional. My salesperson was Cheryl and she was truly awesome. She spent a lot of time with me, test driving two vehicles and explaining the options. Once I My salesperson was Cheryl and she was truly awesome. She spent a lot of time with me, test driving two vehicles and explaining the options. Once I made my decision and ordered the vehicle, she kept me updated throughout the process. When the car arrived, she was "Johnny On The Spot" , taking care of a lot of the paperwork before I arrived. When I arrived to pick up my car, she thoroughly went through the vehicle with me. I definitely would work with her again! More
Other Employees Tagged: Cheryl Bowman