Mercedes-Benz of San Antonio

Great experience after a very negative experience with another big dealership in the area. Gracie made me feel comfortable and didn't rush me at all. another big dealership in the area. Gracie made me feel comfortable and didn't rush me at all. More

This dealership is top notch! Best customer service And the service department is amazing. Javier is the best of the best Best customer service And the service department is amazing. Javier is the best of the best More

Dealership could use a refresher in cidtomer service. We spent most of the day wondering wgere he was, we had excessive waiting, and he was ill inforned if not misinformed. (Really..it will take 30 days We spent most of the day wondering wgere he was, we had excessive waiting, and he was ill inforned if not misinformed. (Really..it will take 30 days to receive a copy of our sakes receipt?) Finance guy was hurried and got our documents to us 3 days after sale. All in all, the staff seemed frazzled and unfocused. Calls are not returned in a timely manner, and some were never retirned. Just a bit disorganized and not customer focused. More

I appreciate Stephen Martinez for taking care of my car concerns he explained everything that was going on with my car very efficient concerns he explained everything that was going on with my car very efficient More

This is my 3rd Mercedes from the sane dealership. I am very pleased with my car. I am very pleased with my car. More

Drew was an absolute pleasure to deal with and MCB of SA has earned themselves a return customer. has earned themselves a return customer. More

I’m reviewing Martin Flores. He was outstanding in his communication as well as service to me and my car. They were able to diagnose the electrical issue and thoroughly explain w He was outstanding in his communication as well as service to me and my car. They were able to diagnose the electrical issue and thoroughly explain what was needed.de my vehicle. In addition the team provided a detailed list of other items need to bring my vehicle up to standard. While I’m able to do many items on my own he was able to talk openly with me and explain everything in detail. I will bring my vehicle back again. Appreciate Martin and how clean my vehicle was after the service. More

Hakeem White was probably the best service advisor I have ever had at a dealership. Excellent communication, informed and nice. Walked in pouring rain to check on how much longer my car would take in servi ever had at a dealership. Excellent communication, informed and nice. Walked in pouring rain to check on how much longer my car would take in service. As, I was leaving at 5:45 in the evening, he noticed a bent license plate and repaired and placed matching plate holders on my tags. It is amazing how kindness and communication aids in the waiting game. Excellent job! More

Josh did an exceptional job on helping us to get my daughter a car. He tolerated the extremely detailed questions from my son about the car we are getting 🤭 Very patient and very friendly person. H daughter a car. He tolerated the extremely detailed questions from my son about the car we are getting 🤭 Very patient and very friendly person. He helped us greatly. We are happy with the deal we got 😊 More

We drove in from out-of-town after calling MBSA and speaking with Robert (Bobby) Rios. He was waiting for us at the door and took us immediately to the models we were interested in. After a quick dec speaking with Robert (Bobby) Rios. He was waiting for us at the door and took us immediately to the models we were interested in. After a quick decision, he accompanied us on a very informative test drive, pointing out the many features of the vehicle. Inside, Bobby continued his great customer service as we reviewed the trade-in/purchase deal and left with the vehicle we wanted. We got the best value for our trade-in, plus an excellent purchase price on the vehicle. Also, we optioned for a couple of valuable add-ons during the finance part of the deal, which really enhanced the overall purchase. Thanks, Bobby for your undivided attention to us, the vehicle and purchase details, your excellent product knowledge and overall friendly and personal care. God bless you, my friend and thank you for being the one that answered the phone when I called. More