Mercedes-Benz of Sarasota - Service Center

Always responds to request for service. ..very professional staff.. Kudos to Randi for getting job done...always calls with updates. ..very professional staff.. Kudos to Randi for getting job done...always calls with updates. More

Always a great experience - everyone is very professional. Comfortable waiting area. They keep you up date on your vehicle status. professional. Comfortable waiting area. They keep you up date on your vehicle status. More

Mercedes Benz of Sarasota is terrific, great service and exceptional treatment. They have the best manager who sincerely cares and Lisa Gillespie, my service person is incredible. She always helps and goes exceptional treatment. They have the best manager who sincerely cares and Lisa Gillespie, my service person is incredible. She always helps and goes above and beyond. This facility is immaculate and offers a comfortable and pleasant place to be if you have to wait for service. More

The communication between myself and my advisor while my car was being serviced was very efficient. I thought that the service was amazing and very fair. I took my car in for a diagnostic and it took the m car was being serviced was very efficient. I thought that the service was amazing and very fair. I took my car in for a diagnostic and it took the mechanics a quick look under the hood to figure it out. I wasn't charged the diagnostic fee because they figured it out so fast. More

Exceptional all the way around. The entire staff goes above and beyond to make the customer/client feel confident in the choice to purchase and/or service with them! The entire staff goes above and beyond to make the customer/client feel confident in the choice to purchase and/or service with them! More

The Service Representatives are professional and good about communicating. It's been a pleasure working with them. about communicating. It's been a pleasure working with them. More

Mercedes-benz that should mean something in the luxury car department I don't think some of the employees see it as world class they need to do a 2 day training session that would let the employees know w car department I don't think some of the employees see it as world class they need to do a 2 day training session that would let the employees know we be the very best in customer service even the smallest of things that makes a custom feels important small details like changing the battery in key fob i get my car back and notice that key fob battery needed to be changed thats something less the custom has to worry about thats from the techs to janitors and managers world class custom service is my number goals More

I just had my AMG GT53 serviced at Mercedes-Benz of Sarasota and it was an absolute pleasure to work with ASM Shawn Barnett, Service Manager Jim Foulkrod, and Service and Parts Director Scott Coyner. T Sarasota and it was an absolute pleasure to work with ASM Shawn Barnett, Service Manager Jim Foulkrod, and Service and Parts Director Scott Coyner. The Mercedes-Benz of Sarasota team go above and beyond to make servicing your car a great experience. I'm definitely picky when it comes to servicing my AMG, and I've already recommended my friends to the same great experience. Thanks Again!!!! More

Lisa does a super job of representing Mercedes' and provides outstanding customer service. She is super. provides outstanding customer service. She is super. More

WE HAVE BEEN DEALING WITH THIS DEALERSHIP FOR MANY MANY YEARS AND HAVE MUCH APPRECIATION ! OUR SALESMAN GEORGE HASAH IS GREAT ! YEARS AND HAVE MUCH APPRECIATION ! OUR SALESMAN GEORGE HASAH IS GREAT ! More