Read Reviews Mercedes-Benz of Sarasota

Mercedes-Benz of Sarasota

Mercedes-Benz of Sarasota

4754 Clark Road
Sarasota, Florida 34233


Sales: (866) 315-0515
Service: (877) 589-3790
Parts: (866) 548-9850

Mercedes-Benz of Sarasota
Manufacturer: Mercedes-Benz

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 78 reviews

4.9

4.9 out of 5

114 lifetime reviews

Mercedes-Benz of Sarasota

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luzelena59
5/14/2013 12:04:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Bolduc
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Sarasota:

Mercedes Benz of Sarasota is a first-class operation in every respect and every single aspect of our buying experience was excellent. The dealership's tradition of excellence has continued, since our first purchase, approximately six years ago. We vowed then to buy all our cars from the dealership--specifically Peter Bolduc--and we're glad we held to the vow, as we couldn't be happier with our purchases, the service, and the relationship we've built with the great folks who comprise the team--kudos to all! We are customers for life!

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zlata3
4/29/2013 11:00:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roger Kumapayi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Mercedes-Benz of Sarasota:

I visited Mercedes Dealership on 4/11/13 to browse around. My ML320 was getting "tired" so I was in a mood to look around what was available.

Mr. Roger Kumapayi greeted us at the Entree of the Dealership. He was friendly, professional and most of all he LISTENED. I was emphasizing that we are there just to check out models and prices.

Needless to say as more as we were talking and Roger listening I've realized that I was getting more and more enthusiastic about buying myself a new car that same day. Never before had I been so comfortable and "safe" buying a car or anything in that price range without doubts.
I am very much complimenting Mr. Roger Kumapayi for his knowledge and psychology in exercising his profession.

I must ad that my goal was to check out different Dealerships - most likely I was going to buy more economical car like Volkswagen but
I am glad Roger welcomed me and sold me my almost new GLK350.

I definitively would give Mr. Kumapayi and A+ for Integrity, Presentation, Knowledge, Salesmen Psephology and Attitude.

I am looking forward to referring him to my friends and family.

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Tolson1
4/25/2013 11:04:25 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Taber
Brad Combs
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Sarasota:

From the time we expressed interest in the car until the time we purchased it and drove off the lot, we received absolutely impeccable service from John Taber and Brad Combs. After we had the car at home for a week or two, we received follow up calls from both asking if there was anything they could do for us or if we had any questions. We will definitely recommend this dealership. The quality of the product speaks for itself, but the quality of the service was especially notable. We could not have had a better experience.

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martigmiter
4/20/2013 8:09:53 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roger Kumapayi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Sarasota:

From the moment I walked into Mercedes Benz of Sarasota until I left I felt as though I was the only customer there. Everyone was professional, friendly and helpful and respectful. Roger topped the list of sales people. He explained everything I questioned, he wasn't pushy, he is the epitome of the kind of sales person I would want to do business with over and over again. I have bought many many cars in my lifetime and have never met a sales person I was so impressed with. I will forever be grateful for Roger's help in "letting me decide " to buy the car I bought. I live in Naples and had heard about the dealership from friends of mine over the years so it was a natural! I will recommend Mercedes Benz of Sarasote forever!!! I will drive the 88 miles any time I need to have my E350 Cabriolet serviced!!!!! A special thank you to Roger!!!!! He made my experience buying a car the best I've ever had!

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Leonstecker
4/12/2013 4:24:09 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Laura Singer
Devin O'Brian & Wendell Hardy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Mercedes-Benz of Sarasota:

THE 2001XK8 Jaguar I purchased had a problem when I drove it off the lot. The Sales,Service & management work together as a team & did not give me the run around. The probelem was fixed. They also fixed the leather on the seats & who ever does thier work made them look like new. So now I'm driving the car of my dreams & ever where I go I get compilments.

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Sandracutcliffe
4/11/2013 7:12:24 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Victor Lema
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Sarasota:

We are extremely pleased with the experience we had purchasing our two previously owned Mercedes from Sarasota Mercedes . Victor worked with us to find the perfect cars and get the best price.

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197468
3/28/2013 7:53:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Ferguson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Sarasota:

Overall my experience with Sarasota - merc has been nothing short of outstanding! My company is purchasing these cars for our top performing reps and the last thing I want to do is spend the entire day there especially with how busy I am. I walked in and the proper paperwork was there for me and the sales rep (John Ferguson) was very organized and timely with all I needed. John answered all of my questions and was short and to the point. He also never over estimated the arrival of the vehicle. I feel this dealership including (John, Jamie) go above and beyond to make you feel you are making the right decision and if there is ever an issue they are very accessible with only a phone call away. My overall rating is a 10 and the company and reps could not be more pleased!! Thank You for all you do to make my buying experience very very easy!

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Response From: Mercedes-Benz of Sarasota
Added: 3/28/2013 8:44:59 PM

Thank you so much for your recommendation of John, Jamie, and the team! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything more we can do for you.

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louis222
3/15/2013 8:16:03 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vlas Kalantzis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Sarasota:

Great to work with a salesman that knows the product and works with you on the price. As for the service dept they go out of there way to make sure your car is taken care of and delivered on time

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Response From: Mercedes-Benz of Sarasota
Added: 3/28/2013 8:45:18 PM

Thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring!

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KariCollier
3/14/2013 8:46:36 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Zuccolo
David Gaulman IV
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Sarasota:

We recently bought our first Mercedes from Mercedes Benz of Sarasota. I have to say that our experience there was beyond compare. Everyone that we spoke with was helpful and caring. John Zuccolo is a very good salesman and we would recommend him to anyone. He worked very hard to make our sale a positive experience. Since the sale, I have been in the service area for some minor details. Again, everyone is incredibly helpful. My service representative is David Gaulman IV. I highly recommend David as well. He stays on top of things and alerts me as to the ETA for my repairs. As you can tell, we have nothing but good things to say about Mercedes Benz of Sarasota. It is well worth your time to check them out.

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Response From: Mercedes-Benz of Sarasota
Added: 3/28/2013 8:47:22 PM

Thanks so much for your review. We're happy to hear you've been well taken care of by John, David, and the rest of our team, and we hope you're loving your new Mercedes. Please let us know if there's anything else we can do for you. See you on the road!

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agnelo
3/12/2013 10:38:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean Kearns
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Sarasota:

I just leased a SLK 350 from this dealership,and I had a very pleasurable experience
Sean Kearns was so helpful in a process. He is a very good salesperson
I recommend him very highly

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Response From: Mercedes-Benz of Sarasota
Added: 3/28/2013 8:48:10 PM

Thanks so much for your comments. We're thrilled you found Sean so helpful and knowledgeable and the whole experience pleasant and easy. Our #1 goal is for all our customers to feel that way when they drive away. Safe (and fun) driving in your SLK 350!

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