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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,498 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,498 Reviews of Mercedes-Benz of Seattle

May 19, 2025

I received excellent service from Said. He was thorough in explaining all the documents for purchasing the GLE 350. Said was also competent in demonstrating the many features in the SUV. More

by james.ulrich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said Ibraguimov
May 20, 2025 -

Mercedes-Benz of Seattle responded

James, we're delighted to hear that Said provided you with such a comprehensive and reassuring experience at Mercedes-Benz of Seattle. Enjoy your new GLE 350, and don't hesitate to reach out if you need any more assistance!

May 16, 2025

Sasha was outstanding, he explained everything that needed to be done, showed me an estimate and kept me informed of the progress of repairs via text. I was planning on waiting, but the work was going More

by dwmmshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
May 16, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Sasha provided such exceptional service and made your experience at Mercedes-Benz of Seattle a positive one. It's great to know the team earned your loyalty with their attentive care and communication. Thank you for making the extra drive, we look forward to serving you again!

May 14, 2025

Exceptional service. He took out the time to make sure all of my needs were fulfilled. I was satisfied. More

by Kemo1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
May 15, 2025 -

Mercedes-Benz of Seattle responded

Thank you for sharing your exceptional experience with us! We're delighted to hear that our team at Mercedes-Benz of Seattle took the time to meet all your needs.

May 13, 2025

We have purchased a 2024 Sprinter from an RV dealership in March. The chassis battery is dead, we have not been able to use our Sprinter due to the fact that the battery is dead and under warranty and evid More

by ladybugbug50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
May 14, 2025 -

Mercedes-Benz of Seattle responded

Ladybug, It's disheartening to hear about the issues with your Sprinter's battery and the inconvenience it has caused. If I'm reading your review correctly however, you did not purchse the vehicle from our store, Mercedes-Benz of Seattle - a part of the Swickard Automotive Group family, so there is nothing that we can do to assist you. It appears that your issue would be with the Mercedes-Benz Company (MBUSA). Their Customer Service number is: 800-367-6372. Give them a call and see if they can assist you. I wish you the best of luck and if you have any other questions, feel free to contact me at: Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com Thank you

May 11, 2025

Mercedes Benz of Seattle always goes above and beyond to ensure your visit is met with courteous staff and the service writer Al took great care in my service needs. Great service again! Thanks Al! More

by yinyang13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al in service.
May 12, 2025 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with us! We're delighted to hear that Al and the team at Mercedes-Benz of Seattle provided exceptional service. We appreciate your support and look forward to serving you again in the future!

May 13, 2025 -

yinyang13 responded

Mercedes-Benz of Seattle May 11, 2025 yinyang13 Mercedes Benz of Seattle always goes above and beyond to ensure your visit is met with courteous staff and the service writer Al took great care in my service needs. Great service again! Thanks Al!

May 07, 2025

Great follow up and communication! Easy process and getting a loaner car helped get me back to work. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
May 08, 2025 -

Mercedes-Benz of Seattle responded

Thanks for sharing your seamless experience with the Mercedes-Benz of Seattle team! We're glad our communication, loaner car, and stellar service stood out.

May 02, 2025

I’ve had an outstanding experience with this dealership! The customer service is top-notch—friendly, professional, and always willing to go the extra mile. From start to finish, I felt comfortable and confi More

by chijesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
May 02, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear about your outstanding experience with Mercedes-Benz of Seattle! Our team is committed to providing top-notch service and making the process as smooth as possible. Thank you for recommending us!

May 01, 2025

Everyone are always helpful - especially Julie in service - have been going to Mercedes of Seattle for 20 years More

by pearldubry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service & Anetha
May 02, 2025 -

Mercedes-Benz of Seattle responded

Thank you for your loyalty over the past 20 years! We're delighted to hear that Julie and our team at Mercedes-Benz of Seattle have consistently provided helpful service. We look forward to serving you for many more years to come!

April 30, 2025

I was treated so badly by the entire dealership including the manger because they dropped the ball on scheduling her appointment. I made an appointment weeks prior and checked four times confirming the appoi More

by Mercedes Benz Seattle Sucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bright Friday
April 30, 2025

Came in for a new key fob and Bill was able to squeeze me in same day for the programming. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
May 01, 2025 -

Mercedes-Benz of Seattle responded

Thank you for stopping by to leave Bill and Mercedes-Benz of Seattle a wonderful review!

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