Mercedes-Benz of Shrewsbury

Tim is the coolest dude ever. A true gentlemen. Did my deal for me mostly on a Saturday because the salesman was off that day. I had kinda given up bc I was told by someone else A true gentlemen. Did my deal for me mostly on a Saturday because the salesman was off that day. I had kinda given up bc I was told by someone else it would take about 4 weeks, and he called the next day and i wasn't expecting it, and told me mostly 2 weeks and right he was part of the delay was my fault otherwise it would have been 10 days I think. The car was already priced very competitvely, came with new brakes and tires, no mercedes dealer in the country could even come close to the price considering the low mileage, and I checked them all online. Its a shame more car dealers including mercedes don't have mangers like Tim. He is the best. Yes he is that good. Finally someone who cares about customers, and keeping them, not just a quick sale. He treats you like a family friend. explains everything very clearly. And my next car, an suv which will be a mercedes again, I will only deal with Tim. I bought out of state over the phone, etc and he set up a runner to pick up my trade in and deliver the newer CPO certified Pre owned mercedes. Mike and Arthur are also top notch stand up guys, gentlemen. This dealership doesn't make you feel that they are trying to treat you like you don't know the real car prices and then try to make as much profit as possible. I don't like car dealerships bc the way you normally treat you like a dummy, and try to suck as much cash our of your pocket as they can while they con you about the real price or artificially jack up the prices bc a shortage of vehicles going on at this time.. I won't buy a mercedes anywhere else but here. More

Very professional service no BS. Respect-full knowledgeable staff. Great follow thru all around good car buying experience Respect-full knowledgeable staff. Great follow thru all around good car buying experience More

Arthur Gordon is a pleasure to work with and a true professional. Overall, very positive experience with Arthur. Would recommend!! professional. Overall, very positive experience with Arthur. Would recommend!! More

Found a really nice used 2014 Jeep Grand Cherokee online contacted them through the internet was assigned to Arthur Gordon. He was fabulous, I do lots of research so Arthur didn’t have to do much to sell me contacted them through the internet was assigned to Arthur Gordon. He was fabulous, I do lots of research so Arthur didn’t have to do much to sell me on it. But was nice to see that we could take the test drive alone. Although the car wasn’t detailed yet per Arthur it was very very clean. Need a Benz go to Mercedes Benz of Shrewsbury Massachusetts a family owned business More

A phenomenal experience! Rocco was a pleasure to work with and a true professional. This is the second car I've purchased from him in the last 9 months. Will not shop any where else is the future. with and a true professional. This is the second car I've purchased from him in the last 9 months. Will not shop any where else is the future. More

Great experience at this dealership!!! Arthur is the person you want to buy your car from. He is very experienced and knowledgeable. He worked with me and my husband Sidd to get us the car we wanted and person you want to buy your car from. He is very experienced and knowledgeable. He worked with me and my husband Sidd to get us the car we wanted and offered the best pricing. It’s a been an absolute pleasure to work with him. We bought 2 cars and Arthur was patient with us all along. I would go back to this dealership/ Arthur in the future. More

I just moved from NH to MA and needed documentation proving that the car I bought from Wagner 4 years ago had been delivered to NH (so that I wouldn't owe MA State Sales Tax on it). Tonia went out of proving that the car I bought from Wagner 4 years ago had been delivered to NH (so that I wouldn't owe MA State Sales Tax on it). Tonia went out of her way to get that documentation for me and saved me from a major headache! I appreciate her dedication and professional attitude and recommend her 100% More

5 stars plus +++++Kudos to Arthur for a great buying 5 stars plus +++++ Kudos to Arthur for a great buying experience. Dealing with Artie was an absolute pleasure. He is friendly, knowledgeable, efficie 5 stars plus +++++ Kudos to Arthur for a great buying experience. Dealing with Artie was an absolute pleasure. He is friendly, knowledgeable, efficient, and not high pressure at all. And working with Paul when closing the deal was such a smooth transaction. They both made the purchasing process very easy and I couldn't be happier with my new vehicle. I will definitely purchase from them in the future and would recommend them to anyone looking for a new car. More

They went above and beyond to get my wife’s GLS in time for Christmas and bent over backwards to make sure we were satisfied. Great experience! for Christmas and bent over backwards to make sure we were satisfied. Great experience! More

I bought/leased many cars including Acura, BMW, Honda, Infinity, and Toyota but I wanted to try Mercedes this time. Mercedes of Shrewsbury gave me the best price and I drove an hour and went to this pl Infinity, and Toyota but I wanted to try Mercedes this time. Mercedes of Shrewsbury gave me the best price and I drove an hour and went to this place after they gave me a good price and a fair trade in value for my BMW. I had a great experience! This place was excellent! My salesman Mike Lemming was GREAT! He was very knowledgeable, kind, and very friendly. Absolutely no pressure and very patient. He communicated with me throughout and worked very hard until everything was finished. Paul, a business manager, was good, too! I usually hate seeing business managers because they often have other interests but he was different. He was a ‘normal’ person. Tim, a sales manager, was excellent! He gave me a fair trade-in value for my car and we talked about family, etc. Overall, it was one of the best experiences I ever had in buying a car!!! More