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Mercedes-Benz of South Bay
Torrance, CA
863 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 863 reviews
February 20, 2026
I purchased a used 2019 E450 from here last January 2025, the sales experience was great with Julian, the finance experience is not so great and still waiting on a refund/credit because they sold me the car the sales experience was great with Julian, the finance experience is not so great and still waiting on a refund/credit because they sold me the car stating it was certified preowned but it was not. Therefore, the service agreement I paid for with Tom Hulahan was not accepted by Mercedes Benz because the car is not CPO, therefore I was due a refund of $4800 and it was suppose to be credited. It has taken multiple emails and phone calls to finally get Tom Hulahan to process the refund and another 5-6 months to get a partial refund of $3300, they still owe me approximately $1400, which I am still waiting on a year later after purchasing the car. I have spoken to Hector Morales, the general manager, Sean Shah, the CFS Director, and other folks in the Finance department who has promised to resolve this matter and still getting no where. . I should have filed complaints with the CA State’s Attorney General, DMV, and the BBB, as selling a non-transferable warranty or misleading you about COP (Certified Pre-Owned) status which constitutes auto fraud, and still may. Buyer beware! More
by derrick.wright.la
Employees Worked With
Julian, Tom Hulahan, Hector Morales, and Sean Shah
February 10, 2026
Amazing store, really smooth and accommodating process. Iven Park and James Hwang are rockstars, both really made the experience just top notch. 5 star experience!! Iven Park and James Hwang are rockstars, both really made the experience just top notch. 5 star experience!! More
by S.A.
Employees Worked With
James Hwang, Iven Park
February 04, 2026
We have worked with James Hwang for over 10 years. We have at least numerous cars from Mercedes Southbay with the help of James. He represents Mercedes of Southbay grand extremely well. He is the reas We have at least numerous cars from Mercedes Southbay with the help of James. He represents Mercedes of Southbay grand extremely well. He is the reason that we continue to lease cars at this dealership. We cannot say enough good things about James the way he kept us informed went over the car went over the lease, always gracious polite knowledgeable if I were to give him a grade. It would be an all a “A” rating. When this lease is up, my husband and I both will look to James for his help again Thank you, Diana Blade More
by Words4db
Employees Worked With
James Hwang
December 16, 2025
My sales agent Matthew (Matt) was very patient, knowledgeable and spent the time with me that I needed. He did not pressure me into purchasing a vehicle. I was able to get the car of my dreams at a knowledgeable and spent the time with me that I needed. He did not pressure me into purchasing a vehicle. I was able to get the car of my dreams at a deal that worked right for me. More
by mekakitty2
Employees Worked With
Matthew and Jay
