Mercedes-Benz of South Bay - Service Center

So much for loyalty (since 1988), I should’ve listened to my family, friends and neighbors and left South Bay Mercedes as they did many years ago solely due to the service department. I believe you should gi my family, friends and neighbors and left South Bay Mercedes as they did many years ago solely due to the service department. I believe you should give opportunity to correct errors while risking the reputation of being a complainer, weathering through their arrogance which they conveniently seem to put on me. For me, it’s business, nothing more. My love for Mercedes is always conflicted by the thought of visiting the service department. This last time was disappointing enough for them to lose me. More

Pablo, my service officer, was professional, friendly, knowledgeable and very caring. He immediately took charge of my car and kept me posted about the services being done. By far, and in my 15 years of knowledgeable and very caring. He immediately took charge of my car and kept me posted about the services being done. By far, and in my 15 years of driving a Mercedes car, he’s the best. More

Customer service is excellent and shipping /packaging is great. On line ordering system (flakey/at times!) great. On line ordering system (flakey/at times!) More

Knowledge and great communication by service advisor Jacklyn. Expert service by the technician that replaced the engine in our vehicle. Would highly recommend to others. 👍🖖 Jacklyn. Expert service by the technician that replaced the engine in our vehicle. Would highly recommend to others. 👍🖖 More

Frank Perry is a professional advisor, very knowledgeable, and made sure my car was serviced correctly. knowledgeable, and made sure my car was serviced correctly. More

When we need any type of service to our 2018 CLA 250 Mercedes Benz, Frank Perri always takes good care of our car. Thanks Frank Mercedes Benz, Frank Perri always takes good care of our car. Thanks Frank More

Great job, responded to all my concerns. They gave me a loaner that was a nice clean car. I would happily do business here again. loaner that was a nice clean car. I would happily do business here again. More

Reliable dealer accurate advise easy to make an appointment wash car neatly appointment wash car neatly More

EVERYONE at this dealership is extremely courteous, helpful, and knowledgeable. I'm lucky to have leased my car from Mercedes Benz. Frank is terrific and knows his stuff! helpful, and knowledgeable. I'm lucky to have leased my car from Mercedes Benz. Frank is terrific and knows his stuff! More

Out standing customer service my issue was resolved, I like how you value each and every Costomer. Have been to many car dealerships nothing like Mercedes Benz. Keep up the good work. like how you value each and every Costomer. Have been to many car dealerships nothing like Mercedes Benz. Keep up the good work. More