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Mercedes-Benz of Springfield

Chicopee, MA

4.7
65 Reviews

295 Burnett Road

Chicopee, MA

01020

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Showing 65 reviews

June 02, 2020

John Potter John was very helpful. The swap of my lease was very easy and seamless. He was always there when I called and made sure the car was ready when needed. More

by bujfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Potter
January 24, 2020

Outstanding buying experience I have owned 12 cars and my buying experience with Jack McDevitt and Mercedes-Benz of Springfield was easily the best I have ever had. Jack and the de More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack McDevitt, Anthony Bailey
January 17, 2020

Amazing service every time. The people are very professional, friendly, and informative. The lobby / restrooms are also always clean. I highly recommend this Mercedes-Benz dealership / service cent More

by HMarqua
Recommend Dealer
Yes
Employees Worked With
Junior Segui / John Win
November 06, 2019

Treated professionally An all around great experience buying my first new car. First Patrick and then Jim were just great to work with. I would recommend this dealership to More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Jim
October 17, 2019

Excellent customer care. Dave Kenny truly listened to what I was looking for and went above and beyond to accommodate without any pressure. Everyone at Springfield Mercedes w More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kenny
September 25, 2019

Quick and painless and professional Simple easy and fast as it should be! Salesman was professional and fun to work with and worked hard to earn my business. Well done! More

by Cusk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David kenny
July 16, 2019

Mercedes of Springfield Junior was absolutely fantastic to work with. As soon as I drove in, the entire staff were so pleasant and welcoming. Even though there are dealership More

by Eileen(CT)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
June 18, 2019

Dave Vakalis I had the most pleasant and rewarding experience purchasing my car from Dave, He has been searching for a car for me for a year. He explained all the More

by Liz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vakalis
April 09, 2019

I had a great experence with Mercedes of Springfield A friendly knowledgeable staff will keep me going back. The free coffee is good also. I didn't realize Mercedes had such a large selection of models. More

by Ron Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vakalis
April 07, 2019

Highly Satisfied Courteous, professional staff with no pressure throughout the Buying Process, from viewing to delivery. Specifically, Jim Pirro provided a thorough tu More

by Jan W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pirro, Salesmen
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